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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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March 25, 2019

pleasant couteous efficient Everything done in a timely manner. Workers were friendly and courteous. Coffee was good. No donuts???? I was spoiled from previous visits. TV an More

by ALJOBROWN
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the review of our service department! Going to work on getting more donuts for your future visit!

March 25, 2019

Luther was excellent! Professional, through service and super friendly! They did what they said they were going to do, in the time-frame they promised. Will go back! More

by tcnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate your review! Looking forward to helping you again in the future.

March 24, 2019

Recently purchased elsewhere and needed safety check I recently purchased a vehicle elsewhere and after lots of lights popped on I called the toyota dealership on a Friday morning. They performed a free More

by ELVIS3580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the positive review of our service department!

March 21, 2019

Thankful Easy..friendly..quick...satisfying..fairly priced..i can be sure to go back in for service again and also have my other makes serviced here More

by Kgathii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

We're thankful for customers like you! Thank you for using our service department and leaving this review.

March 21, 2019

Fast and Friendly All the staff memebers were so friendly. Kyle had a car set for me to drive since my car needed unexpected work and I had my toddler with me and could More

by Aharrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear our service department was able to help you out. Thank you for the positive review!

March 21, 2019

prompt - loaned a car also Service people answered all my questions and I felt they were competent in the replacement of the brake drums. I asked to see them as well as the oil More

by JEANNEANDERSON2841
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

Jeanne - thank you for your review! We appreciate you using our service department and look forward to helping you again in the future.

March 21, 2019

Great! I love having my vehicle serviced here. Great experience. Great people. Great timing. Great donuts. Good coffee. Love being able to watch what I want More

by danilopezxx12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

Thrilled to hear you consider our service department great. Thanks for continuing to choose us for your vehicle service needs!

March 21, 2019

Excellent, was taken on time and didn't wait long. No problems with the service department. Was taken on time and work was performed within acceptable time frame. The service manager (dont') know his n More

by rfm1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who I dealt with in service, my bad.
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars! We appreciate you.

March 21, 2019

Regular service Regular required service,made suggestions so car would run more efficiently . The length of time to preform the service was exceptional. The whole ser More

by robtmere
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for leaving this positive review about our service department! We look forward to helping you again in the future.

March 19, 2019

Sean was a great salesman. Very friendly, courteous sales people. Enjoyed working with everyone. Competitive on pricing. Everyone seemed knowledgeable. Hopefully one day this More

by bigfoot15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ellis, Jason Bell, Wade Berard, SEAN VIDINHA
Mar 22, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive feedback!

Oct 26, 2020 -

bigfoot15 responded

Fred Anderson is fortunate to have dedicated employees like Luther, he goes above and beyond to ensure a positive customer experience. I say this because of a misunderstanding concerning tires for my truck. Luther put me in a car so i could return latter that evening. Thank you Luther.

Oct 27, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for all your kind words with regards to your visit with us! We look forward to our continued relationship with you!

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