Fred Anderson Toyota of Sanford - Service Center

Great service Friendly, timely, great service. Trustworthy employees. Knowledgeable staff. Waiting area is clean and inviting. I would recommend visiting this facil Friendly, timely, great service. Trustworthy employees. Knowledgeable staff. Waiting area is clean and inviting. I would recommend visiting this facility for servicing their toyota vehicle. More

Great visit! Every time I come in for a service everyone is professional and friendly. Also everything is done in a timely manner and there is even a play area for Every time I come in for a service everyone is professional and friendly. Also everything is done in a timely manner and there is even a play area for the kids! More

No the usual really good service. My visit on Friday. March 1 was for 30,000 mile check. I brought the car in at 9:30, I knew the service would take a little longer because of service My visit on Friday. March 1 was for 30,000 mile check. I brought the car in at 9:30, I knew the service would take a little longer because of services done at 30,000. That being said, service came out about 11:40 and outlined needed services, recommended services and a problem that needed to be repaired(covered under warranty). I was told the repair(and services) would take an additional 4-4 1/2 hours. They offered to shuttle me where I wanted. I went across the street for lunch and did some shopping. Once I returned to the waiting area I did not hear anything till after 6. Work was not completed until after 6:30, no one gave me any updates till after 6 when they were doing a test drive. I guess because it was rainy and late, my car was not washed, paperwork says a complimentary wash was done, car was not washed. I am pleased with the care the service department takes with my car, but I was not given a good estimate of the amount of time required, it took almost three hours longer than expected. More

Good and Bad They fixed the water leak in my car and fixed a squeaking belt. Other than that, I had to return several times to have it fixed correctly. Management They fixed the water leak in my car and fixed a squeaking belt. Other than that, I had to return several times to have it fixed correctly. Management did help make it right, but my first two visits resulted in an unsafe vehicle. I had return twice to have the work fixed. Ultimately, management did intervene to correct the mistakes. More

xxxxing awesome min fing awesome , Chan provided a free loaner and got the work done promptly. They fixed an expensive transmission problem for a bargain. The transmissi fing awesome , Chan provided a free loaner and got the work done promptly. They fixed an expensive transmission problem for a bargain. The transmission fix was inventive and provided a more robust fix for future use. More

My car's first service. I'm very happy with the maintenance service my car received. However, I'm still waiting for the my all weather floor mats and simoniz treatment. The I'm very happy with the maintenance service my car received. However, I'm still waiting for the my all weather floor mats and simoniz treatment. The dealership was very excited to sell these products, but there is no motivation to complete the deal. Where do we go from here? More

professionalism I’m always struck by the professionalism & upbeat nature of the people who work at Fred Anderson Toyota. I’ve been pleased with the way they keep me i I’m always struck by the professionalism & upbeat nature of the people who work at Fred Anderson Toyota. I’ve been pleased with the way they keep me informed about the status of the service being rendered. Most importantly, I feel this dealership is up front and honest. More

Recall. Day at the spa Paid for day at the spa during a recall visit . It was not done. They took my payment, yet did not clean my car. Disappointing. Had to go back and com Paid for day at the spa during a recall visit . It was not done. They took my payment, yet did not clean my car. Disappointing. Had to go back and complain. They took an hour, and cleaned it. Then, they told me cleaning the back of my PRIUS is not covered. Must pay the 150 day at the spa for that. Very unhappy. More

Why to Go! Services my car that I didn't buy from there, but they treated my car and me to the utmost respect! Thank you so much for everything you do! Services my car that I didn't buy from there, but they treated my car and me to the utmost respect! Thank you so much for everything you do! More