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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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July 16, 2018

Great Service with a smile! Online appointment service is really easy to use. I was able to book my appointment at a convenient time. I came in and had free coffee while they ser More

by SEDMONDS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Aug 10, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the five-star review. We're very glad to hear our team helped you get in and out quick.

July 16, 2018

First service appointment! Recently took my 2018 Camry in for it’s first servicing since purchase. The service department was extremely helpful, also with a comfortable waiting More

by Laurenbranch2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the review! Our team works very hard to make sure our customers are well cared for. We'll make sure to pass your feedback along to our team.

July 15, 2018

Service review Able to get appointment time I wanted quickly. Responsive to problem and my explanation. Were able to make repairs and additional service in time prom More

by LUZWHLZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Aug 10, 2018 -

Fred Anderson Toyota of Sanford responded

We're so happy to hear you had a great experience with us. Thank you for your feedback. Looking forward to seeing you again soon.

July 14, 2018

Awesome, timely, professional Last night got in my car to drive and home and upon startup had a god awful grinding noise from the dash. Ended up being the blower motor (24K miles) More

by quick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Aug 10, 2018 -

Fred Anderson Toyota of Sanford responded

We're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

July 14, 2018

Speedy service! Great service! They got us in and out in less than an hour and even let me know some extra information about my car that I was unaware of! Extremely h More

by RMSPENCER1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark
Aug 10, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for your feedback! We're thrilled to hear you had an amazing experience at our dealership. Come again soon!

July 13, 2018

Always good service in the Service Department I really like coming here to have my car service. They are always thorough and does not try to sell repairs on unnecessary items. This dealership als More

by lassen12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark , Luther White, Jeff DeMeyer
Jul 17, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the 5-star review! It means a lot knowing there's fierce competition out there. Thanks for choosing us and come back soon!

July 13, 2018

oil. Change When I bought my 2012 Prius I was put on the Fred Anderson family plan which I was told I would get free oil changes for life,After 2 years I was char More

by TWOFROMKINZUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman when I bought the car was Nelson Castro
Jul 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for getting in touch with us; we take your feedback very seriously. We'd like to speak to you personally about your warranty and Family Plan on your vehicle, so please contact Greg Davison at (919) 895-6516.

July 13, 2018

GREAT SERVICE I received fast and GREAT service, Luther was very nice and explained everything in detail. He also explained services for the future including wait t More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
Jul 17, 2018 -

Fred Anderson Toyota of Sanford responded

Erica, thank you so much for the review! We're glad Luther and the rest of the team helped you throughout your service experience; we look forward to seeing you again soon.

July 13, 2018

Fred Anderson Toyota of Sanford The wait was easy in the wonderful lounge with coffee, tea and hot cocoa available. I chose an ice water! Also, the service person told me it would ta More

by KARENHGRIFFIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Fred Anderson Toyota of Sanford responded

Karen, thanks for getting in touch! We're thrilled to hear our team was able to get you in and out in just 45 minutes. Enjoy your newly-serviced vehicle!

July 11, 2018

Great service I have had my car served here for years. They always do a great job! Friendly, kind customer service. They always answer my questions and make sure I More

by sasjajo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark , Luther White, Jeff DeMeyer
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