
Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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931 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Honesty and respect on the Eastern shore We have bought all of our cars from Fred Frederick in Easton. We always trust that we will be treated fairly and with the utmost respect. Charlie ma We have bought all of our cars from Fred Frederick in Easton. We always trust that we will be treated fairly and with the utmost respect. Charlie may have the title of salesman but we consider him a friend who looks out for our best interest. Really, respect and honesty come from the top - down. From Jeff Frederick to the service department and support crew at the front desk, it is always a wonderful experience. More
Best experience ever buying a car Great experience great price, very easy to work with. Rusty made pick up a breeze no sales manager or finance guy pressuring me to buy a warranty or g Great experience great price, very easy to work with. Rusty made pick up a breeze no sales manager or finance guy pressuring me to buy a warranty or gap insurance or heaven knows what else More
Great Experience! Charlie Wallace made this a wonderful experience. He was very knowledgeable and answered all of our questions. It was an enjoyable deal. Thanks so muc Charlie Wallace made this a wonderful experience. He was very knowledgeable and answered all of our questions. It was an enjoyable deal. Thanks so much! More
Great Experience! I wanted a very particular Dart GT...particular in options and color (Vitamin C). I was afraid I was going to have order it which turned out to be pro I wanted a very particular Dart GT...particular in options and color (Vitamin C). I was afraid I was going to have order it which turned out to be problematic, it seems this time of year Chrysler was no longer taking orders for 2015's and the color was not available in 2016's. My salesman (Charlie Wallace) searched and found me the exact car I was looking for 150 miles away. They got the car for me and I am very happy with it. Great dealer and great people working there. Hopefully I won't have to rate the service department as so far the car has had zero problems. More
Charlie Wallace made this our Best Experience From our first visit, Charlie was interested in putting us in a car that WE wanted...not just a car he wanted to sell us. No pressure at all over the From our first visit, Charlie was interested in putting us in a car that WE wanted...not just a car he wanted to sell us. No pressure at all over the 3 weeks that we were looking at other cars. When we came back and asked for a color that wasn't on the lot, he strongly recommended that we looked at a car in that color before getting our car. We ultimately preferred not to buy the car in our original color. When we were finalizing our car selection he ensured that we knew what we were getting as options AND what we were NOT getting as options. In all he made sure we knew what we were buying. When we finally came to pick up our car, Charlie Wallace was ready with paper work, efficient in his explanations of what we were signing and, ultimately, made the final buying experience the very best we have ever experienced (50 years of car buying)...and the Jeep Grand Cherokee is the best of the new cars that we reviewed and drove. More
Mr. Frederick is a man of his word. It has been a long time since I purchased a vehicle and had a dealership stand behind everything they promised. First I will say we got an excellent It has been a long time since I purchased a vehicle and had a dealership stand behind everything they promised. First I will say we got an excellent deal. They worked to get us the best deal. We did have some issues with the salesman and paperwork. We contacted Mr. Frederick and he went above and beyond to make sure he addressed every one of our issues to our complete satisfaction. He even went beyond and replaced a part that he felt wasn't going to last. My vehicle was picked up and returned to me by them. They even gave me a car to use while they had mine. All of these things were done after the sale. It was stated to me that they stand behind what they sell and customer service. I will say THEY MOST CERTAINLY DO!! I am so pleased and impressed with this dealership. More
Charlie is the man! Charlie got me top dollar for my 2006 Silverado, and put me in my dream truck at an awesome price. Straight forward and to the point. No beating aroun Charlie got me top dollar for my 2006 Silverado, and put me in my dream truck at an awesome price. Straight forward and to the point. No beating around the bush. Will do everything he can to get you the best deal for exactly what you want. More
Charlie Wallace We had taken our 2007 Grand Cherokee to Fred Frederick twice for recall service and were impressed both times by the service department. This time, we We had taken our 2007 Grand Cherokee to Fred Frederick twice for recall service and were impressed both times by the service department. This time, we were on the lookout for a new, or slightly used Cherokee/Grand Cherokee. Charlie Wallace was so professional, polite, patient and super informative about the cars we test drove. He allowed us time to consider our options, research our finances, and return with questions. In the end, we drove off with a beautiful new 2015 Cherokee Limited that has exceeded our expectations in every way: comfort, gas mileage, performance, quality, details, technology....I love my new Cherokee!! Charlie Wallace is the best! He wanted us to make sure we were going to happy with our purchase and we are. Thanks again, Charlie More
Great experience getting my new Jeep Grand Cherokee Overland Mr. Charlie Wallace was very helpful in getting me top dollars for 2 trade in vehicles and working that into a great deal for my new Jeep. My wife and Mr. Charlie Wallace was very helpful in getting me top dollars for 2 trade in vehicles and working that into a great deal for my new Jeep. My wife and I love the vehicle and we would recommend Fred Frederick Easton to anyone. Thanks again More
Bruce Skinner is the man!!! Professional, polite, prompt, straightforward, and trustworthy. What more could I possibly ask for?! Purchased a new Dodge Ram 1500 from Bruce last mo Professional, polite, prompt, straightforward, and trustworthy. What more could I possibly ask for?! Purchased a new Dodge Ram 1500 from Bruce last month and the experience was flawless. Easily the most relaxed and confident I've ever been when purchasing a vehicle. Truck was immaculate upon delivery. Liz in the finance department was very helpful and friendly as well. Thanks again Bruce for the phenomenal service. More