Fred Haas Toyota Country

Best Car Shopping Experience Ever After shopping for a car for 3 days, we ended up at Fred Haas Toyota Country. This happened by the Fleet Manager, Russ Binion, taking time to email ba After shopping for a car for 3 days, we ended up at Fred Haas Toyota Country. This happened by the Fleet Manager, Russ Binion, taking time to email back and forth with me, despite the fact he had never talked with me or met me. We had a very disappointing experience on the previous Saturday. We were at a dealer from 9:45 AM until 4:30 PM and walked out without a vehicle due to deception. Needless to say, we were quite disappointed and not looking forward to what was ahead of us. However, we made an unexpected trip to Toyota Country and Russ was off on this day. He told us to speak with William Hallgren. When we first met William, he was a very confident, yet soft spoken salesman. In other words, he was not an overpowering force, but could handle everything we needed. He was straight forward with us and he worked with us until we were able to come to a deal. He went out of his way to help us get a car that met our financial picture! He also brought in Ronnie, who again, very confident, but not overpowering. We then went to finance with Craig. Again the same demeanor. The entire staff at Fred Haas Toyota Country was very enjoyable to work with. We thank them for making a challenging and not so fun purchase, a very seamless one. Thank you William for the way you handled us throughout this process and for putting us with others that continued top notch service as well! More

New car purchase William was very professional and understood our needs. Once we figured out what we wanted, he did a phenomenal job at finding us he right car at the William was very professional and understood our needs. Once we figured out what we wanted, he did a phenomenal job at finding us he right car at the exact price we were wanting. Thank you William More

A BUNCH OF LIARS they gave me a price and when i went to buy they raised the price 7000.00 and tried to make me feel stupid.....and that came from your sales manager.. they gave me a price and when i went to buy they raised the price 7000.00 and tried to make me feel stupid.....and that came from your sales manager.....this would have been my third truck bought here but never again.....i found Tomball Ford and Dodge really wanted to sell me a truck and they are just around the corner. More

Great Online Experience I went to Fred Haas Toyota Country’s website for information on new 2016 Camry and received a phone call within minutes from Farouk. He was able to an I went to Fred Haas Toyota Country’s website for information on new 2016 Camry and received a phone call within minutes from Farouk. He was able to answer all my questions and invited me out for a test drive. Once I made it out to the dealership Farouk had the Camry we had talked about ready for a test drive. It was just what I wanted and he was able to give me a great price with 0% financing. Thanks to Farouk and Fred Haas Toyota. More

Online purchase was great! I had a great experience buying a Toyota Sequoia from Fred Haas Toyota Country. Scott was extremely knowledgeable and friendly. Scott went above and b I had a great experience buying a Toyota Sequoia from Fred Haas Toyota Country. Scott was extremely knowledgeable and friendly. Scott went above and beyond to make my buying experience as pleasant as possible. I would highly recommend Fred Haas Toyota Country and Scott to purchase your next vehicle. More

Great Service Experience!!! This was my first service repair experience at Fred Haas Toyota Country and it was a great one! Service advisor Scott kept me updated on each repair. This was my first service repair experience at Fred Haas Toyota Country and it was a great one! Service advisor Scott kept me updated on each repair. I couldn't be happier with the service that was performed and I will continue to return with future repairs. Thanks again Scott. More

Stay away I bought a used vehicle from this dealer and I do not recommend this place. I had to slam the trunk hard to close it (this should have not passed ins I bought a used vehicle from this dealer and I do not recommend this place. I had to slam the trunk hard to close it (this should have not passed inspection) and there was color distortion in the front and back bumpers. The dealer claimed they only repaired the rear bumper. -The finance manager had an attitude when knowing cash was invoked. He needs cash handling and customer service training badly. -The salesman advised me to use clay-bar to make the color contaminants go away. -Pre-owned sales director refused doing anything. -The sales general manager ignored my email complaining about this. -The customer relations manager asked me to bring the car back and then gave me the quote of $1000 to fix it. No more Fred Hass (Toyota, Nissan, Scion,etc.). You have been warned!!! More

Stop Arguing With Your Customers I was in the market for a Toyota Camry that had the XSP package installed. WILLIAM HALLGREN, the internet specialist started arguing with me and kept I was in the market for a Toyota Camry that had the XSP package installed. WILLIAM HALLGREN, the internet specialist started arguing with me and kept stating that there was no XSP package...only an XLE or XSE. After I told him that that I wasn't requesting a model, but rather a package that is associated with a model, he proceeded to tell me that I was wrong and he had 12 years experience in selling cars. WILLIAM HALLGREN was very disappointing to work with and obviously doesn't know that an XSP package can go onto a 2017 XSE model. POOR CAR KNOWLEDGE AND VERY POOR CUSTOMER SERVICE! DON'T SHOP HERE...IT WILL JUST GIVE YOU A HEADACHE! GO BACK TO TRAINING WILLIAM...then maybe during your next 12 years of selling cars, you might know what you are talking about. More

The VERY BEST EXPERIENCE!! This dealership is above and beyond the rest!!! Bob Gaige runs a FIRST CLASSOPERATION! Steven Crisp knows his product. Nick Rogers - is in a league This dealership is above and beyond the rest!!! Bob Gaige runs a FIRST CLASSOPERATION! Steven Crisp knows his product. Nick Rogers - is in a league all his own. This is my 17th Toyota - I would not ever consider looking anywhere else!!! More

Professional with integrity We bought our Avalon Hybrid yesterday here. We loved the car, but they were the first dealership we visited, and wanted to try one more dealership be We bought our Avalon Hybrid yesterday here. We loved the car, but they were the first dealership we visited, and wanted to try one more dealership before purchasing. We were annoyed they would not hold the car for us, even for 3 hours with a deposit, and warned us that it might be sold. We still felt we needed to look one more place, so took our chances. In 2 hours, we called and said we wanted the car and would give them our credit card over the phone. They said someone else had gone for a test ride in the car we wanted and they would not accept our full price offer until the other couple completed their decision on buying. Then, we were really annoyed since we would have been the first ones to come up with the money! We complained to Clint, the manager. Eventually, the other couple could not agree upon a price with the dealership, and we got the car! However, upon reflection, we had to admit that the manager was trying to be fair to all. There was not a perfect solution, but he risked alienating us to do what he felt was right, and we have to admire that. We always want to work with businesses who do what is right, even if we have a different opinion! So, we would highly recommend Vince & Clint! We very much liked our finance person also! More