
Fred Martin Nissan
Akron, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The oil change was done quickly. I waited there. I need to get my brake fluid done. Im done writing. Im done, need three more words. need to get my brake fluid done. Im done writing. Im done, need three more words. More
Knowledge of the vehicle was excellent. We were not rushed or pressures into a decision. Friendly atmosphere. Pleasure to be around the employees. We were recommended this dealership by two other cus rushed or pressures into a decision. Friendly atmosphere. Pleasure to be around the employees. We were recommended this dealership by two other customers. Best advertising is word of mouth More
Always get top notch Service on My visits there....Everyone greets You with kindness....They always make You feel like You are the only one there there....Everyone greets You with kindness....They always make You feel like You are the only one there More
Friendly and professional staff. Coffee and water for people waiting is always nice. The sales service is always thorough and they don’t try to sell you what is not needed. people waiting is always nice. The sales service is always thorough and they don’t try to sell you what is not needed. More
My scheduled service was for 12:30 PM on a Saturday. My Murano needed an oil change and filter, a four wheel alignment, tire rotation and to have a noise from the the rear diagnosed and advised as to the Murano needed an oil change and filter, a four wheel alignment, tire rotation and to have a noise from the the rear diagnosed and advised as to the problem. Within and hour after dropping of the vehicle, I was called and informed that the noise was due to the excessive wear on the tires. I was quoted a cost and the approved work completed. My vehicle was ready for pick up by early afternoon and and we were on our way. I purchased my vehicle at Fred Martin Nissan about four years ago and have not had any issues during this time with any service or repairs. I have been greeted with smiles from everyone throughout the process. Great job everyone. More
Salesman Lou was EXCEPTIONAL! Warm, friendly, and caring! He spent alot of time with me and I never felt rushed. For the 1st time,, I truly enjoyed shopping for a car.. The finance manager, Richard caring! He spent alot of time with me and I never felt rushed. For the 1st time,, I truly enjoyed shopping for a car.. The finance manager, Richard, was AWFUL- very chilly, impersonal, no eye contact. All I had to do was sign papers, no financing involved. He seemed like it was a burden to explain extended warranty options. Pushed the best one, $2K. When questioned about the lower priced plans, "They're only a few dollars lower." He never gave me exact prices on those plans. So, why have them???? I had to ask for a pamphlet so I could read what each plan covered. I really wanted to be able to afford an extended warranty on my $30K Murano Platinum. But.. I couldn't afford the best plan. Frankly, I couldn't wait to leave that office so I left without anything. 😠😥 Please send this to the head manager of Fred Martin Nissan. Thank you! More
Very welcoming, efficient, works with you to try and meet your needs, explains everything and answers any questions you have did not have to wait your needs, explains everything and answers any questions you have did not have to wait More
Great Customer Service!!! Nice atmosphere! Very Clean! Quality service! I would recommend the location to others!! Offers good accommodations while you wait. WiFi, coffee, and water! Quality service! I would recommend the location to others!! Offers good accommodations while you wait. WiFi, coffee, and water! More
Did a nice job getting our repair in and handled quickly. Nice job description on invoice of what issue was. Would recommend this location for both sales and service. Nice job description on invoice of what issue was. Would recommend this location for both sales and service. More
Had a good service experience. The were very friendly and fixed the issue in timely manner. I would return for future issues with the car. and fixed the issue in timely manner. I would return for future issues with the car. More