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Fred Martin Nissan
Akron, OH
2,603 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 500 new & used vehicles! Open Monday thru Saturday!
We are a proud multi-year recipient of the Nissan Award of Excellence!
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We Service All Makes & Models!
Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,603 reviews
March 15, 2021
Always has the best people. Courteous, prompt, let's me know what time, etc. Couldn't be happier, coming here for service! I will be coming back. know what time, etc. Couldn't be happier, coming here for service! I will be coming back. More
by HALMAC246
Verified CustomerEmployees Worked With
March 15, 2021
Service was fast and friendly. Amy took the time to review the service report with me. I don’t mind driving from Cleveland for service. review the service report with me. I don’t mind driving from Cleveland for service. More
by YSTEWART0
Employees Worked With
March 15, 2021
Richard greeted me at my car, had key ready with loaner....my car shines like a new penny when picked up....my first time experience was awesome!! loaner....my car shines like a new penny when picked up....my first time experience was awesome!! More
by JENNIESCARPITTI
Employees Worked With
March 15, 2021
The sevice center was professional, courteous, and helpful. My husband and I felt we received excellent service on our vehicle, and would come back to have more work done on our car. helpful. My husband and I felt we received excellent service on our vehicle, and would come back to have more work done on our car. More
by MICHELEGILLOTTI
Employees Worked With
March 15, 2021
Service department was very efficient. The service was completed in a timely manner and the service manager was very polite. There was no pressure to have additional services performed. completed in a timely manner and the service manager was very polite. There was no pressure to have additional services performed. More
by DRISHER001
Employees Worked With
March 14, 2021
No matter who I deal in service, at Fred Martin Nissan, they are always nice, courteous and they really listen to the issues and question that I have. While waiting for my car to get repaired, service regu they are always nice, courteous and they really listen to the issues and question that I have. While waiting for my car to get repaired, service regularly checked in with to provide updates and expected waiting time, (which is never long, and normally wait time is faster than expected.) Even though I wish repairs were a little cheaper, I can’t say enough good things about their customer service. More
by Acchacon276
Employees Worked With
Other Employees :
Denise Law, Nate Anderson
March 14, 2021
They do whatever is convenient for them i bought Two trucks a day a part and I’ve had nothing but problems from the shop with not keeping what was promised or in the paperwork smh trucks a day a part and I’ve had nothing but problems from the shop with not keeping what was promised or in the paperwork smh More
by FIREFIGHTER2053@gmail.com
Employees Worked With
Other Employees :
Denise Law, Nate Anderson
March 12, 2021
They are always prompt, courteous & informative regarding my vehicle. While visiting service for routine oil change and tire rotation, it was recommended that rear brakes were low & should be replaced. my vehicle. While visiting service for routine oil change and tire rotation, it was recommended that rear brakes were low & should be replaced. More
by MARGARETPITSCH
Employees Worked With
March 12, 2021
Great Experience all the way around. The sales and service teams are awesome. They even helped me figure out what could be the issue for my wife's car. service teams are awesome. They even helped me figure out what could be the issue for my wife's car. More
by JAYBAKER6
March 12, 2021
The rubber seal around my windshield was pulled away when I got my car back. And it smelled of smoke inside. But other then that it was great service I got my car back. And it smelled of smoke inside. But other then that it was great service More
by NB1ISLE
