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Fred Martin Nissan

Akron, OH

4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

November 25, 2020

Bet smooth process. I called, was given a choice of days and times. I showed up for the appointment, the car went right in and was done before i knew it. More

by ANITAJB18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

November 25, 2020

Good service. Always thorough when explaining which services need to be done to my Nissan Versa hatchback. Courteous and friendly staff. Timely in getting things done. More

by PROV9976
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

November 25, 2020

Had a signed contract stating our new car would be fixed upon buying it. Fred Martin then tried to put the bill on us. The manager of the store was terrible to deal with. Once the GM was involved the proble More

by HOMESBYHALSEY
Recommend Dealer
No
Employees Worked With
Clay Moore
Dec 07, 2020 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience. It looks like our general manager was able to assist you with your issues. If you have any further questions do not hesitate to reach out to us and ask. Thank you!

November 25, 2020

Everyone was super friendly and helpful. I received updates throughout my service appointment. The waiting area was clean and spacious to allow for social distancing. More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Megan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 25, 2020

Josh was great. Very friendly and courteous. Not pushy or demanding. Answered all our questions promptly. My wife and I were very happy with everyone at the dealership. More

by DWG2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

November 25, 2020

Bought my Nissan brand new. Back at your store in 2 days. Window not working. Clock not working Passenger side doors do not set flush with each other. I will say Josh Morosko that sold me the ca More

by Jennie
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Jan 15, 2021 -

Fred Martin Nissan responded

Hi Jennie, we did forward your review to management and they should have reached out to try and assist you with the situation. We hope we are able to work things out. If you have any questions do not hesitate to give us call. Thank you.

November 25, 2020

Always get the car in for the repair but seems the team struggles to find the cause. We had an engine miss they could have ohm tested the coil instead of running the car for 3 hours and changing the bad co More

by evagutwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hello Evagutwein, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

November 25, 2020

Polite and service preformed as promised on time and with confidence will continue to recommend this dealer for service and for car purchases and leasing More

by Rjasassano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We can't wait to see you again, have a great day.

November 24, 2020

I always get great service. Actually what I need. Never pushed for anything more than I need and I appreciate that alot. Everyone is really nice. More

by PAMELA.RINEHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Pamela, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

November 24, 2020

I brought my car in for service. Work was done in a timely manner . The waiting area was clean and comfortable. I would recommend Fred Martin to my friends and family More

by 1NANABELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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