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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

September 28, 2020

I came in for an oil change & tire rotation. Very friendly service. Clean waiting area. I appreciate the free car wash. I do wish the would add the tire rotation as a free courtesy especially during More

by SKYLEEN777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 06, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Have a great day!

September 28, 2020

Thanks. Good service 25 words is a lot to have to right in this box. Should be changed. Service was great though. Thank you much More

by HARVEY.WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Oct 06, 2020 -

Fred Martin Nissan responded

Harvey, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 27, 2020

We always have a wonderful experience while purchasing our vehicles . The staff is always very friendly and make us feel right at home . We will continue to become long time customers . More

by LISAPLYMIRE
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
September 26, 2020

Pleasant experience getting an accessory installed on my new car. They gave me a car to use for the day. I received a discount on the new parts and the labor . I will return for service in the future More

by essikric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols
September 25, 2020

They listened to all my concerns. They were fast and kept me informed on progress. They were able to fix everything I needed the first time and quickly. More

by Alwayskat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2020

The sale wowan made this happen she called me ask what I want to do. She made the deal work in my budget got the car I wanted More

by ROHRERJPENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
September 24, 2020

I took car in for loud muffler and was told it would cost $2300 to fix a cracked manifold. I took car to Quality muffler and it cost $50 to fix. I wont be asking Nissan for their advice again. Seems like the More

by LROSES99
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Fred Martin Nissan responded

Hi, we are sorry to hear you had a negative experience. We have forwarded you review to management to look into the situation and it looks like our fix that we offered you was a quote to replace the parts including the repair services. The $50 repair service is a temporary patch fix. If you have any questions in regards to details about the fix, please give us a call and our team would be happy to assist you. Thank you.

September 23, 2020

Service was timely and I received courteous welcome and explanation of what services were going to be done to my vehicle.Checklist was explained afterwards. More

by WALKERAUBREY1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Sep 29, 2020 -

Fred Martin Nissan responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2020

Rich made our experience awesome. Was impressed with the speed of the process and John K, was great to deal with during financing. One other quality, during this time...is the consistency of masks and being More

by PDEAN0603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz, Rich Lanier
September 23, 2020

We had a Great experience. There was No pressure. He was Knowledgeable about the vehicle.and explained all the features Worked to make the deal possible that we needed Very friendly and professional More

by sherrybally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Sep 29, 2020 -

Fred Martin Nissan responded

Sherry, we are very happy we could provide you with a pressure free experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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