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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

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April 03, 2023

Service dept always takes great care of my vehicld in a timely manner. They respect my time. More

by RHODHOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Fred Martin Nissan responded

We love to hear it! Thank you for the kind words about our service team and for the 5-star review! We appreciate your business and hope to see you again for your next service appointment!

April 02, 2023

My service advisor was very courteous and professional and the work on my car was done correctly and in a timely manner. More

by THREORAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

April 01, 2023

Service was thorough and relatively fast Had a loner car over night that was clean and ran well. Car feels like new again and washed before pickup. Thanks again. More

by WILLIAMCSTJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

March 29, 2023

Richard in the service department was very proactive with staying in touch thru out the process of my vehicle repair More

by Mmcasper2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review! Anytime you leave a vehicle to be serviced it can definitely be a stressful experience. We're glad to hear that Rich was able to stay in contact and keep you updated. Thank you again for your business and your review! We hope to see you again for your next service appointment!

March 25, 2023

The service and attention to detail I received was appreciated and time saving for me. More

by Lorikochan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 28, 2023 -

Fred Martin Nissan responded

We're glad we could help! Thank you for the 5-star review and for choosing us. We hope to see you again for your next service appointment!

March 24, 2023

The service not good the service not good I’m still having problems with my car More

by majed2331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Fred Martin Nissan responded

Hello There- we are sorry you had a negative experience with our Service Department. Please provide your full name to fmcares@fmcars.com so that we may look into your experience. Thank you.

March 18, 2023

Great service fast and reliable. Good customer service and follow up. Honest inspection results with good explanation More

by Tcessick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

March 07, 2023

I always use Fred Martin Nissan Service Department. They are kind, respectful, and very trustworthy. More

by AGARISTO0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 08, 2023 -

Fred Martin Nissan responded

We're glad we have earned your business! Thank you for taking the time out of your day to let us know how well our service department is doing. We appreciate your 5-star review and your business!

March 07, 2023

Always good service and anything that is needed can be asked for on my wait in the lobby. Thank you, Patrick! More

by stephenkinford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for your 5-star review and for giving Patrick a shoutout! Your business means a lot to us! Thank you again and we hope to see you back for the next one!

March 07, 2023

Quick and easy for an oil change! !! Staff was friendly and texted when my truck was done More

by dpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 08, 2023 -

Fred Martin Nissan responded

We're glad to hear it! Thank you for the 5-stars and for choosing us! We appreciate your business!

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