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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

Sort by
October 29, 2021

Holly is amazing!! Service department is top notch! Both ho out of their way to give exceptional service More

by MLJABRAUCHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
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Oct 30, 2021 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! Thank you so much again for your feedback! We hope you have a great day!

October 27, 2021

Good service but forgot to put appropriate air in tires but always been good service More

by Rjasassano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback and we will use this as an opportunity to improve. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2021

Bought the car here. First oil change was easy to schedule, and done while I waited More

by Rotorhead
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We hope to see you soon!

October 26, 2021

Great service!! Always on time and helpful! Great communication with text messages. Treats while you wait More

by DCROSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2021

On time, great job, and friendly service!!!A true On time, great job, and friendly service!!! A true blessing and a most pleasant experience!! More

by VSINOPOLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know their names
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Oct 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2021

Richard was my service rep and he gave me an exact breakdown both prior and after our service. The car was ready earlier than expected. The appointment was seamless More

by Mark Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2021 -

Fred Martin Nissan responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to Richard here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2021

Outstanding experience. Constant updates. Nothing was done without my prior approval. Charges were clear and very reasonable. More

by Altalabac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Altalabac responded

Outstanding experience. Constant updates. Nothing was done without my prior approval. Charges were clear and very reasonable.

Oct 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2021

Quick service, very knowledgeable and great crew in the service department! Worked out very quickly and correctly More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
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Oct 24, 2021 -

Fred Martin Nissan responded

Hi Dolly! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

October 20, 2021

Kept me up to date about my vehicles on work being done and repair cost More

by RUTHPATTERSON628
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 19, 2021

I still don't have my print out if my alignment like I was promised. More

by GRANDAMGT
Customer Service
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Fred Martin Nissan responded

Hello Dorothy- It looks like we were able to contact you and get this in the mail. Please expect it to arrive in a few days. We apologize for the delay and thank you for your business.

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