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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

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October 04, 2021

Great customer service. They did a great job of getting my car fixed ahead of schedule. Thanks More

by Ricky123raccoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

October 04, 2021

Good service, thank you for always working on my vehicle and doing a great job More

by stephenkinford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

October 02, 2021

Got us in quickly and took care of the issue and got us out of the door. More

by GMARTIN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
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Oct 04, 2021 -

Fred Martin Nissan responded

Hi, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2021

Service staff was very professional and accommodating for my last service appointment. They were informative about my service and status of my vehicle. More

by TARIKAUFMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2021

Service workers very nice and helpful. Manger helped with questions about mats and other Nissan assortments More

by Aces2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Report | Print
Oct 02, 2021 -

Fred Martin Nissan responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2021

Everyone at the dealership was very friendly and helpful from the time I pulled until I left. They performed the work in the time they said and made sure I was satisfied and did not have any questions befor More

by Joe White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Report | Print
Oct 02, 2021 -

Fred Martin Nissan responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2021

This visit went well but previous visits have been long and drawn out. Mostly, only one service tech is very personable and the rest just seem annoyed and angry, clearly not very responsive to clients when More

by CANDICE.CHUPEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2021 -

Fred Martin Nissan responded

Hi Candice! We are happy to hear your most recent experience with us was a positive one. Our goal is to provide the best service we can to all our customers. We do apologize if you previous visits may have been less than positive and longer than expected, but we do try to be of great service. If you have any questions or concerns, do not hesitate to give our Service Manager Denise Law a call at (330) 564-2049

September 29, 2021

Always good service and courteous staff. Like everything except all the requests for surveys. Too many surveys!!!! More

by RHONDAKERZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Report | Print
Oct 01, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2021

They did great finding the root of the problem. Amy and the team rock! Yes More

by MAL47083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Fred Martin Nissan responded

Hi, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

September 26, 2021

I believe I have come there at 3 or 4 times and had service work done on our NB 3500, Amy has normally taken care of me and she is very courteous and kind very prompt and astute about getting me in on More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Fred Martin Nissan responded

Hi James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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