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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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July 15, 2021

Friendly people in both service and sales. My recall for ABS brake on my Rogue took over an hour, which I felt was a little long for a software update More

by DBPATTER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2021

I have a long-term relationship with Fred Martin with various vehicles and have always had good service from the their Service Dept. I always leave happy More

by KYDAHL68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Fred Martin Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2021

Everyone is always nice when I get my oil changed and tires rotated. Very knowledgeable and helpful. This is my 3rd Nissan vehicle. Im a Nissan girl More

by trussell93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 15, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2021

This time my vehicle was complete the first and came back clean and on time as promised Patrick as always was friendly and very helpful More

by RPOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Fred Martin Nissan responded

Hello, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2021

Great dealership. Top notch service. Top notch service They did not take long. And the waiting room was spacious and there was a table to get work done More

by DIMITRIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 15, 2021 -

Fred Martin Nissan responded

Hi Dimitrio, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 12, 2021

Everyone is very professional and cordial. Patrick is always helpful and provides excellent customer relations. I moved to Cleveland 2 years ago. But, I prefer your location. More

by JDURDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

July 12, 2021

My recent car repair service was a pleasant experience. The service was quick and the staff were all courteous and efficient. I would not hesitate to return for my future purchase or service needs. More

by cssowick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 14, 2021 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you so much again for your feedback! We hope you have a great day!

July 12, 2021

The service and parts departments were very helpful and courteous when helping me get a new intelligent key programmed for my mother's 2010 Nissan Sentra. They also reprogrammed one of the original intell More

by Gary Lincicome
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Fred Martin Nissan responded

Hi Gary, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2021

I can always count on the mechanics to do a superior job when I take my car in. This time I needed new tires and everything was arranged and completed perfectly. More

by marteachr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2021

Very friendly and polite staff. Clean service area. Answered all my questions promptly. Clean and comfortable waiting area with water and coffee. Would highly recommend. More

by DWG2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 12, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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