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Fred Martin Nissan - Service Center

Akron, OH

4.6
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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February 03, 2021

Had a terrible experience today with service. My new 2020 car 4 months old tried to apply brakes and issue emergency alert on interstate today as driving, 3rd time happened. Asked and was told because senso More

by RICHARDRHOFFMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Please give our service manager Denise Law a call at (330) 734-3913 or email us at fmcares@fmcars.com with additional details of your visit. Thank you.

February 02, 2021

First oil change and everything went smoothly. Thanks! Loved getting the updates via text and answering my questions so quickly. We will be back. Thanks More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fred Martin Nissan responded

Hi Chrissy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2021

I love the free oil changes because I purchased the vehicle here. They get the car in, get it done, and get me out of there. More

by RST314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 08, 2021 -

Fred Martin Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 02, 2021

We are so pleased with our service, reception, professionalism, knowledge and support. Best team ever. 🥇 We will continue to do business with Fred Martin Nisson More

by WILLIAM.MCFARLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi William, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2021

Just always helpful. They go over and above for customs. I will definitely go back to the Nissan store. Fur service and for a car purchase More

by RHONDAM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Denise Law, John Klotz, Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2021

Oil change went smooth. No problems. Car was washed but not vacuumed. Thankfully did not have to wait too long. 25 words is too many. More

by DUBLIN89.NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fitchner
Feb 02, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review!

Feb 04, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a smooth service experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2021

Excellent team that's why I keep coming back and service is impeccable. They are fast and efficient. Will use again and tell ither people about it. More

by YANIRALLANOS83
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, Denise Law, John Klotz
Feb 02, 2021 -

Fred Martin Nissan responded

Our team is happy to hear you had a great experience. We look forward to assisting you again should you need us. Thank you for your review!

Feb 02, 2021 -

Fred Martin Nissan responded

Our team is happy to hear you had a great experience. We look forward to assisting you again should you need us. Thank you for your review!

Feb 04, 2021 -

Fred Martin Nissan responded

Hi Yanira, thank you so much for your positive comments about Fred Martin Nissan, Llc! We look forward to your next visit. Take care!

January 29, 2021

Patrick had the problem diagnosed and fixed swiftly for my granddaughter. The car was released and billing was done right over the phone at my convenience More

by DJCANNONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review!

January 28, 2021

Came in for oil change and to address rubbing sliding track on side door. I was also alerted to wheel misalignment so I had that fixed as well. Everyone in Service Dept was very nice and professional-a More

by biglouselectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review!

January 27, 2021

Really great service all around. Great will be returning in the future! Denise was great talked me through everything I needed info on and was super helpful and understanding. More

by LIAM_SHAFFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Jan 28, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review! If you have any further questions, please don't hesitate to reach out!

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