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Fred Martin Superstore
Barberton, OH
2,788 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,788 reviews
April 26, 2026
Extremely long wait time (3+ hours) to get into F&I to sign the paperwork. Had to come back at a later date to pick up the vehicle. Salesman failed to advise a Ram recommended part was not included with sign the paperwork. Had to come back at a later date to pick up the vehicle. Salesman failed to advise a Ram recommended part was not included with this brand new $80,000 truck. When I talked to the sales manager he told me I should have done more research. I was also told I had a 10 year 100k warranty on this vehicle only to later find out that is not the case for diesel's. More
by STARNASKI
Employees Worked With
Chris Lippard
April 20, 2026
Sales and service work hand and hand to earn and retain your business. Two company cars and two personal vehicles over a decade is a testimony in itself, but having residence an hour away from Fred Martin your business. Two company cars and two personal vehicles over a decade is a testimony in itself, but having residence an hour away from Fred Martin Superstore speaks earned loyalty. More
by Tom P.
April 17, 2026
Worked with Brian and then Joey who were both helpful. Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my qu Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my questions about the vehicle. As a woman making a significant purchase, I expect to be treated with professionalism and courtesy, regardless of assumptions. This experience did not reflect those standards. Do better Nick. More
by Men
April 09, 2026
They are all very friendly and take care of my car. They helped me get the car I wanted and the loan. They helped me get the car I wanted and the loan. More
by wickline.mary
Employees Worked With
April 06, 2026
Great deal on 2018 Ram 1500 . Super salesmen Antonio Taylor was my man.Very good experience all around.looks and drives like new. Super salesmen Antonio Taylor was my man.Very good experience all around.looks and drives like new. More
by noblefarm49
Employees Worked With
April 05, 2026
Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesma purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesman. More
by D Large
April 04, 2026
Tim was amazing salesman he didn't try to sale us on anything he was very polite in his approach and thats why i loved the experience we had there today my wife loves her new vehicle we’ll definitely be anything he was very polite in his approach and thats why i loved the experience we had there today my wife loves her new vehicle we’ll definitely be back there when we need another vehicle hope he is still there More
by owenstony1216
Employees Worked With
March 31, 2026
I will never buy a car from Fred Martin ever again. I have bought many cars in my lifetime and buying from them was, by far, the worst experience I have ever had. They sold me a car with defects and th I have bought many cars in my lifetime and buying from them was, by far, the worst experience I have ever had. They sold me a car with defects and then didn’t offer any kind of help in repairing them. The stupid part is that they could have easily had a happy customer by doing something easy and inexpensive. Instead they refused it and if I can convince just one person to not buy a car there they will lose a lot more money than what I was asking for. My goal is to convince as many people to not buy there as possible. Thanks, Brett. You’re a terrible business person. More
by Johnny
Employees Worked With
March 26, 2026
Mike Rutherford was awesome to deal with from start to finish. Great overall buying experience. Would highly recommend them to anyone looking for a new Ram truck. finish. Great overall buying experience. Would highly recommend them to anyone looking for a new Ram truck. More
by tthomas1less
Employees Worked With
