Lisa Allison

I was attempting an online purchase for a van for my wife. We are over 3 hours away. I called and spoke with a salesperson, who did a great job, and asked some questions as we were not there. I specific wife. We are over 3 hours away. I called and spoke with a salesperson, who did a great job, and asked some questions as we were not there. I specifically was worried about tires, as they were shown by Carfax to be original. I asked if they were replaced, as I didn't want to pay their asking price if it had low tires. They specifically told me they were replaced and new... I purchased the van, went thru all the paper work, and something in my gut told me to doublecheck the tires.. Sure enough... they were just rotated and balanced and 50% life left. I asked for them to replace tires as they said, but they refused. I had to cancel the deal, more about they're mis-representation than any thing else. Then to top it off, I used my Chrysler reward points. They cancelled those after the fact, but now I have to wait over 30 days for them to be credited back to me... I now know why car dealerships have such bad reps... What a waste over a set of tires... It may seem trivial, but it was my hot button... This could have easily been a 5 star review, but when you mis-represent something, face up to it, make it right, and move on... My salesperson Lisa, did her best, but it was above her paygrade unfortunately... More

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Very easy to work with. Highly recommend! Ms. Allison was very helpful and was always professional. Highly recommend! Ms. Allison was very helpful and was always professional. More

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Great group of people I can't believe the ease and comfort I felt . everyone was helpful and I can't say how wonderful there. comfort I felt . everyone was helpful and I can't say how wonderful there. More

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Fantastic sales department start to finish. Just had paint and interior sealant done and it looks terrific. Very happy with this dealership. Just had paint and interior sealant done and it looks terrific. Very happy with this dealership. More

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I just purchased a new work truck from Fred Martin Superstore and I can say is "WOW". I saw the truck on their Facebook page for sale and sent a request. Michael Rutherford reached out to me the very Superstore and I can say is "WOW". I saw the truck on their Facebook page for sale and sent a request. Michael Rutherford reached out to me the very next morning. He worked around my busy schedule and set up a test drive for me. He said he would have it pulled up for me and he did! He was busy finishing up with a customer and had his sales partner help me. Her name was Lisa Allison. She took me on the test drive down some roads that she said would show how the truck handled. She was right, the truck handled the road great. I told them I would be back Saturday morning to purchase it. Saturday morning my wife and I drove out to the dealership and they had the truck ready to roll. Paper work was fast and everything was went over with me. My wife had a Jeep that the lease was going to be up in February. Mike told her to write everything she wanted in a new Jeep. He checked the computer and they had one. He pulled it up and she test drove it while I was finishing up my paper work. She ended up getting a brand new Jeep that day also. Michael and Lisa are hands down the best! I have bought several times from Fred Martin and have had awesome service every time! I highly recommend them! More

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I had so an amazing experience. Everyone was very helpful and compassionate to my situation. Everyone was very helpful and compassionate to my situation. More

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Pleasant people to work with, really no high pressure and nice atmosphere. Good selection of cars. nice atmosphere. Good selection of cars. More

by JAMESKOVI Verified Customer Verified Customer

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Go see Lisa. We had to by a third vehicle for our family. Due to our daughter having a baby. I told her what I wanted and what I didn't want. We easily narrowed t We had to by a third vehicle for our family. Due to our daughter having a baby. I told her what I wanted and what I didn't want. We easily narrowed the search down to a vehicle. She did not try any high pressure sales tactics. I can't wait until I can buy another car. We will definitely be going back to Lisa at Fred Martin More

by PALMFICHER Verified Customer Verified Customer

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Was a great place and very friendly employees. Would refer it to anyone looking for a car. Would refer it to anyone looking for a car. More

by MARKS1962 Verified Customer Verified Customer

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Lance was great. He was very attentive to my needs, wants and requirements of my the truck was I was searching for. He always checked to make sure he and I were on He was very attentive to my needs, wants and requirements of my the truck was I was searching for. He always checked to make sure he and I were on the same page as to what I wanted. Ultimately I got the truck I wanted. I'm very happy. Lance Thank you. More

by LFOUSEL Verified Customer Verified Customer

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