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Fred Martin Superstore

Barberton, OH

4.7
2,413 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,413 reviews

December 07, 2018

A pleasure Went in to look at used cars. I was greated at the front door and introduced to Mike, my salesman. He asked what my criteria was, excused himself for More

by Consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
December 03, 2018

Great morning I took my car in this morning for a recall and Greg was awesome. He kept me very well informed and got me out of there in a timely manner. More

by Csteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
November 29, 2018

Joe Zink is the best! I routinely take my 2017 ram 2500 6.7 liter Cummins Turbo Diesel truck in for service at Fred Martin superstore I always deal with Joe Zink the comme More

by Botchy5967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Zink
November 24, 2018

Service Went in for recall. Everyone was wonderful and quick. Went across the street to the lube place to get my tires rotated and the guy there was great. Ac More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Speedy shop guys
November 23, 2018

Always a good experience My experiences with FMS have been excellent over the past 4 years. Working with my service advisor Greg K has been a pleasure as well. I would absolut More

by Gigi1891
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg K
November 23, 2018

Blessed with reliable transportation I'm so thankful for for sales team member Richard bacon, for helping me and my family find a great car.he deserves 10 stars. Thanks to Vince as well, More

by Trailblazer02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bacon, Vince
November 19, 2018

Great place to buy a car ! Our sales person Jim King was awesome! Would recommend Fred Martin to everyone looking for a car! Ask for Jim King! More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
November 18, 2018

Great place Every one is so helpful and nice. They make you feel like you are family, and will do whatever it takes so you leave happy. More

by Dcollmar1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
November 18, 2018

Greg K and the service team I am not typically the type of person to write reviews...but Greg and the guys in the service department are awesome. Took my car in for a check engi More

by ajdentremont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Kleibscheidel
November 18, 2018

Disrespectful rude salesperson My wife was treated very rudely by a disrespectful obnoxious sales person who treated her like she was a child and knew nothing about the industry and More

by Treatedbadly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't even know he didn't have a name tag
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