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Fred Martin Superstore

Barberton, OH

4.7
2,784 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,784 reviews

April 04, 2021

The person who showed me the car was very professional and nice got my first car loved it highly appreciate it would recommend again yes More

by angelmaria244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Apr 04, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

April 02, 2021

Great service fast and efficient thanks Mike Gentile I would recommend Fred Martin superstores to any of my friends and family, great job guys💯🏋🏽#1 More

by superdale595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gentile
Apr 03, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the team, and we look forward to working with you again! Thank you - Fred Martin Superstore Team

April 02, 2021

Richard Bacon at Fred Martin, was my salesman. We spoke on the phone about a specific van, and my trade. The next day, I went in to no surprises, Mr. Bacon got me what I needed on my trade, and the van - More

by Kristi1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Crawford, Richard Bacon
Apr 03, 2021 -

Fred Martin Superstore responded

Kristi, thank you for your feedback on your recent visit to Fred Martin Superstore. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new van! Thank you - Fred Martin Superstore Team

April 02, 2021

It was a pleasure to do business with people that knew what they were doing. Very professional. Treated with thr utmost respect. All areas were clean. More

by ROSIEGRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saja Select Finance
Apr 03, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

April 02, 2021

This dealership is fantastic! This my 3rd car from Fred Martin. .I absolutely love my 2021 ram. Thank you Scott Saunders for helping make this happen! More

by ROB.RICHMOND9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Apr 03, 2021 -

Fred Martin Superstore responded

Rob, thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you'll continue to enjoy your new Ram! Thank you - Fred Martin Superstore Team

April 02, 2021

Rob Zabel was so great. He helped me with the purchase of my Jeep. It was a simple process and I’m happy with my purchase! More

by Hoffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Fred Martin Superstore responded

Thank you for your review and kind words for Rob! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

April 02, 2021

Good customer service. Fast and efficient service. It was smooth experience. Leased a Ram truck, Scott Sanders worked hard to get lease payment in the range I wanted. I will do business with them again. More

by ARKIEBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Apr 03, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

April 02, 2021

Sales Rep was great and patient with all my questions. Great buying experience. Worked with me on early lease return and helped get price close to my budget More

by MLEWIS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Apr 03, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are glad to hear that our team was able to assist you with your lease return and that you had such a positive experience. Thank you for choosing Fred Martin Superstore, we hope to see you again! Thank you - Fred Martin Superstore Team

April 02, 2021

Hello, I had a fantastic experience! My salesman, Jeff Dowdall was amazing. This is my second time doing business with him. I'll be returning in the future. More

by jessy91t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Apr 03, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Jeff had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

April 02, 2021

Great experience! Bill straight and professional salesman I would truly recommend if you are coming for RAMs! I'm have been recommended in my turn and it paid off! More

by 855MOVE330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to leave this great feedback for Bill! Our customers are our top priority and your review is greatly appreciated. Congratulations on your new Ram! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

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