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Fred Martin Superstore

Barberton, OH

4.7
2,400 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,400 reviews

September 14, 2018

Misunderstanding I was in line it was busy so a guy was going and giving u a piece of paper filled out with your information on it b4 you actually pulled in for oil ch More

by Car guy A 123
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Nick but he’s not the one who was handing out pieces of paper
September 12, 2018

Warranty Recall Britney G. was great to work with, I was told at the time the appointment was made it would only take 15 minutes, I was at the dealership for 1hr. 20m More

by Marka
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Britney Gains
September 10, 2018

New tires Excellant service experience. Taylor was very helpful and professional. My car was returned in top notch condition and runs smoothly with the new tire More

by Mp
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
Taylor
September 09, 2018

Great experience Aug 20, 2018 after work I went looking for a new vehicle for my birthday. Jeff Dowdall was my salesman. He along with his team was very patient and More

by Vonniev
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
September 08, 2018

Repairs on our Dodge Ram From buying our vehicles, to servicing them and to having repairs done. Fred Martin has been outstanding. Kind,courteous and thorough from the front d More

by Paul
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Mike L. In service
September 04, 2018

Buying a Vehicle is always a good feeling! Buying a Vehicle is always a good feeling when you buy from fred Martin! Trust and believe, the impossible is possible! You just have to be there!.. More

by Hemi392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben & Bruno
September 02, 2018

Great service I drove 45 mins to get my oil changed. It was worth the drive (and miles). Everyone was friendly and the service was fast. My service guy was awesome! More

by Ahouchins
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Tim? Or Tom? Cant remember
August 31, 2018

it was good experience! Service is always great! Not a long ! Workers are always friendly and knowledgeable! Wont get oil changed anywhere else even if it a little ways to tr More

by gauzedoug13
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Keith!
August 31, 2018

Oil services guys are the best in the biz. I was so very pleased with the whole experience, especially the gentleman who helped me . He was a new older guy and I am horrible with names .... I w More

by Todd Kaminski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember and I’m not near my papwrwork
August 23, 2018

Oil change! I love all the guys over in the oil stations. Always willing to answer my questions and very thorough in their jobs! Their customer service is excel More

by GGG
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Na
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