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Fred Martin Superstore

Barberton, OH

4.7
2,644 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,644 reviews

February 09, 2021

Mike is a man of integrity. He is super helpful, kind and knowledgeable. I highly recommend him to any of my family and friends when searching for a car. More

by greenigirl76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Feb 10, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

February 09, 2021

Thank you , everyone was very nice and helpful I’m and ver happy with the car , love the color and the way it drive , thank u to everyone that helped More

by Mjamis0707
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Feb 09, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

February 09, 2021

Antonio “Tony” was a pleasure to work with! Attentive, understanding, and respectful with my time. I have purchased multiple vehicles from Tony. He is upfront, honest, and works with intention and integr More

by SteveBro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Fred Martin Superstore responded

Steve, Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

Feb 11, 2021 -

Fred Martin Superstore responded

Steve, Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

February 09, 2021

very helpful, nice, very down to earth and very hard working to give me the best price for my new vehicle. And he took me step by step with the process of everything. More

by BATTLE.ERICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Fred Martin Superstore responded

Thank you, Ericka, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 08, 2021

Mike G is the REAL DEAL! 110% the best salesmen you could ever work with that is honest and down to earth. Look'm up, you won't be disappointed! More

by erickag3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Feb 08, 2021 -

Fred Martin Superstore responded

Thank you so much, Eric, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

February 08, 2021

Big Mike G is always willing to put his customers satisfaction as the primary goal. So appreciative and wish more sales professionals followed his example. More

by Mr Phil Strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Feb 08, 2021 -

Fred Martin Superstore responded

Thank you for your very kind review, Phil. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

February 08, 2021

Amy and saja were absolutely amazing! They listened to all my needs, were very informative and so easy to work with. I cannot say enough wonderful things about them! More

by Sara2321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Flinner, Saja Select Finance
Feb 08, 2021 -

Fred Martin Superstore responded

Sara, thanks for sharing your thoughts about your experience with Amy and Saja here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

Feb 10, 2021 -

Fred Martin Superstore responded

Sara, thanks for sharing your thoughts about your experience with Amy and Saja here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

February 08, 2021

I was so scared to go to a dealership, more scared than going to the dentist! But after Saja and Amy walked me through the process it was actually fun thanks so much More

by Amyflueckiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Flinner, Saja Select Finance
Feb 08, 2021 -

Fred Martin Superstore responded

Thank you, Amy, for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Feb 10, 2021 -

Fred Martin Superstore responded

Thank you, Amy, for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

February 08, 2021

Mike is an Honest Salesman, He is true to his word and doesn't try to pull a fast one on you. He always goes the extra mile forbyour satisfaction More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Feb 08, 2021 -

Fred Martin Superstore responded

Eric, Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

February 08, 2021

Jeff was Awesome. He dealt with me through text message for a year till I found what I wanted. Very professional and personable. Thank you More

by jclark141930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
Feb 08, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jeff and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

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