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Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

January 21, 2021

We have been a customer for about 3 years now and we have always had great service. Rob Zabel called us several times and was very helpfull. More

by 4RAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Zabel
Jan 21, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Jan 21, 2021 -

Fred Martin Superstore responded

We are glad to hear you always have a great experience with us! We sincerely value your business, and look forward to your next visit!

January 20, 2021

Sales person Jarrod did a wonderful job. He did a great job with the price in which i was looking for. And because of him i will come back. And looking for him to help me again. Thank you once again More

by WATKINS1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Rebescher, Justin Swarm
Jan 21, 2021 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jarrod. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

January 19, 2021

I had a wonderful experience with Fred Martin. Antonio was fantastic to work with. He went above and beyond to make me happy! The benefits that come with the car are better than any dealership i’ve been t More

by Hajdujm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Antonio. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

January 19, 2021

Nice dealership, good experience! Very nice people! Sales guy good to deal with, finance guy was great and very pleasant! Would deal with them again! More

by OHIOMIKE1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
Jan 19, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 19, 2021

It was a great experience. I loved my sales person. And i love my new car. Jarrod was so helpful. He mad the whole experience real good for me. More

by BUBBYGREATHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Rebescher, Justin Swarm
Jan 19, 2021 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let Jarrod know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

January 19, 2021

This is the third new car I bought from Fred Martin. I was very well pleased each time. The salesman this time was exceptionally good at his job. He knew all about the car he was selling me. He took time More

by GRMSDNNY
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jan 19, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 19, 2021

Very good experience here- Walked in after viewing cars online- salesman was not pushy and listened to me- Finance manager was helpful and efficient- we love our new car! More

by JANETREEDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Jan 19, 2021 -

Fred Martin Superstore responded

Janet, here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

January 18, 2021

The several times I have been to the dealership the staff is always very friendly and willing to answer any questions I may have. Always a pleasant experience. More

by TBERRIOS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
Jan 18, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Richard was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 18, 2021

Very helpful if putting me into the right vehicle for me . The salesman was very helpful and professional also. I will and have recommended Fred Martin to family and friends More

by DCOPENHAVER0014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. Bill and our team work hard to make sure our guests have an exceptional experience. We will share your comments with Bill and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

January 18, 2021

Great customer service!! Went above and beyond, to get the car we wanted for our Daughter. Bill was extremley helpful in every aspect of the purchase. Would recommend you guys to anyone. Thanks again! More

by EMILLER2160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear that Bill was so helpful to you, and we hope your daughter will enjoy her new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

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