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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,639 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,639 reviews

March 11, 2024

This car purchase was by far the easiest one I have ever had and it’s because of Kelli. She wasn’t your typical pushy salesperson, she took her time, listened to what I was looking for and found me a car in More

by raiderfan413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Mar 11, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and our team. We're happy to hear we could provide a great experience. Congratulations on your new Jeep and we look forward to seeing you again for the next one!

March 11, 2024

Joe and Trey are amazing they got me in a car same day. They got me financed and everything I needed in a vehicle and went above and beyond. Any future car purchases I will go through them. Thanx guys you' More

by Sassy Jac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Thompson , Joe Boughton
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Mar 12, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! We're happy to hear we could give you a great car buying experience! Congratulations on your purchase and we look forward to seeing you again!

March 10, 2024

They were all pleasant and helpful. Trey made sure we had a great experience and we appreciated it. More

by stanwag37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
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Mar 11, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for shopping with us! Congratulations on your purchase and we hope to see you again for the next one!

March 09, 2024

Timmy Jamison best sales person I have dealt with in a long time I would highly recommend anyone wanting a vehicle to ask for him More

by Copelandtim54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Jamison
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Mar 11, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Timmy and for taking the time to rate us 5-stars! Congratulations on your purchase and we hope to see you back for the next one!

March 09, 2024

Outstanding customer service. attention to detail make you want to come back for more highly recommended More

by Yulonda.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lube and service all outstanding
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Mar 11, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! We look forward to seeing you again!

March 09, 2024

Our salesperson Kelli was professional, respectful, and a pleasure to interact with. She went above and beyond to answer our questions, and provide support beyond the sale of our new vehicle. She distinguish More

by tfd07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Kelly and our team. It means a lot to us knowing that we were able to provide you with a great car buying experience. Please let us know if we can help with anything else. Thank you again and congratulations on your new Chrysler! We look forward to seeing you again!

March 08, 2024

Kelli had good knowledge of the vehicles that I looked at. She had patience with me as I had questions in which she answered. More

by michelle65rose
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for the kind words about Kelli and for choosing our team! Please reach out if there is anything else that we can help with. Thank you again and congratulations on your purchase!

March 08, 2024

Kelli helped me purchase my amazing used Honda and I'm very happy with how easy the process was. Everyone was very helpful. I had no issues during or after the transaction, and Kelli checked on me often a More

by gabiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Kelli and our team! We're happy to hear we could provide a great experience! Congratulations on your Honda and we look forward to seeing you again for the next one!

March 07, 2024

The best cardealer in the world, very friendly, knows what he's doing and is good at his job More

by jason2jacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

Thank you for the kind words about Joe and for choosing to shop with us! Your business means a lot to us! Congratulations on your new Jeep and we look forward to seeing you again!

March 07, 2024

Joe Boughton is a professional and respectable salesman. He has a great knowledge of the car industry and is very helpful! More

by Davidperusek5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
Report | Print
Mar 08, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for your kind words about Joe! Please reach out if we can help with anything else. Thank you again and congratulations on your purchase!

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