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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,784 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,784 reviews

June 19, 2024

Great people and good service. I have bought several cars from there and will continue to in the future. More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! We look forward to seeing you again!

June 19, 2024

Awesome prices, Mike Rutherford is the man to see! Kim in financing was great and nothing but good from these people. Thanks More

by Earthtek13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Fred Martin Superstore responded

We're happy to hear that Mike and Kim could help get you the right vehicle at the right price! Thank you for choosing our team and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to working with you again on the next one!

June 18, 2024

Everyone has been great! Needed some service and detail and they got me scheduled in super quick and everyone has been super responsive and timely. Would definitely recommend More

by bekkaceleste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Jamison, Patti Huston
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Jun 19, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!

June 17, 2024

This time, just stopped for oil change - it was quick, fast, and easy as always More

by jerehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mencini
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Jun 18, 2024 -

Fred Martin Superstore responded

We're happy to hear we could get you in and out and back on the road! Thank you for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

June 17, 2024

This is the third vehicle I have bought at Fred Martin and the third from Rob Zabel. He is an excellent salesperson with attention to detail and convenient to work with. He is just an all around great p More

by Jreichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Fred Martin Superstore responded

Thank you so much for your continued support of our dealership and for your kind words about Rob! Your business means a lot to us and we're happy to have been able to earn it. If there is anything else we can do, please reach out and let us know. Thank you again and congratulations on your new Jeep!

June 14, 2024

We found Fred Martin to be Friendly helpful genuine nice not high pressure efficient and a overall great experience More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Van Jura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Chaboudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for the high review! We look forward to seeing you again!

June 13, 2024

This was our second purchase from Fred Martin. Kelli was great to work with. Zero complaints. She was also very patient with all my kids. More

by brad.franczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Fred Martin Superstore responded

We're happy to hear that Kelli could help get you and your family into a new vehicle! Thank you so much for your continued support and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again!

June 13, 2024

When I showed up to drop off my truck they couldn’t find my name then they thought I was someone else. So that didn’t start out to good. More

by rosswmollohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jun 13, 2024 -

Fred Martin Superstore responded

We're sorry to hear about your experience. We will be forwarding your review to our management team in order to keep these mistakes from happening going forward. If there was anything else that went on with your visit, please let us know by emailing us at fmcares@fmcars.com. We thank you for your review and for your business.

June 12, 2024

Friendly staff and professional. Kelly was the reason we purchased the Jeep Willys. She worked very hard to get the exact vehicle we wanted. I can tell she really loves her job. More

by trena327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Van Jura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna Guarendi
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Jun 12, 2024 -

Fred Martin Superstore responded

We love to hear that Kelli and our team were able to help find the right vehicle for you! Thank you so much for choosing our store and for taking the time to leave us 5-stars! If there is anything else that we can help with, please reach out and let us know. Thank you again and congratulations on your new Jeep Willys!

June 08, 2024

Always curtious. They know what they’re doing. They communicate everything. They’re time efficient. More

by Clbtr222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zink
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Jun 10, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for taking the time to leave your kind, 5-star review and for supporting our business! We look forward to seeing you again!

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