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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

December 10, 2023

Dealer ship was very nice and made it very easy to work with pleasant nice More

by bj949696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Dec 11, 2023 -

Fred Martin Superstore responded

We appreciate you saying so! Thank you so much for choosing us and for taking the time to leave us 5-stars. Congratulations on your purchase and we look forward to seeing you again!

December 07, 2023

They have tons of cars and trucks. The sales team is very courteous and friendly. More

by Dmushrush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! We look forward to making your next visit even better!

December 07, 2023

They have always been GREAT and very professional. Would not use anyone but the Fred Martin crew Thank you all More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, John Bruss
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Dec 08, 2023 -

Fred Martin Superstore responded

Thank you for choosing our team and for leaving us 5-stars, Nick! We look forward to seeing you again!

December 07, 2023

The service was great and their personnel did a great job of keeping me informed as to the progress of my service. More

by cromco.group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our service team and for choosing our shop. Your business means a lot to us and we're grateful to hear we were able to take care of you. Thank you again and we look forward to your next visit!

December 03, 2023

Would recommend anyone looking for a vehicle I would tell them to ask for Justin More

by licaterobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Dec 04, 2023 -

Fred Martin Superstore responded

Thank you for giving Justin a shoutout and for choosing our store! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

December 02, 2023

Low key sales, and great service department, especially their oil change group across from dealership. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 04, 2023 -

Fred Martin Superstore responded

We love to hear that our team have been able to consistently give you a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

December 01, 2023

great customer service. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others. More

by haskinscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Fred Martin Superstore responded

We're glad to hear we were able to provide your with a great experience! Thank you for choosing our dealership and for leaving us a 5-star review. We hope to see you again!

December 01, 2023

Very helpful with inspection and information on needed repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs. More

by Stevesum1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Fred Martin Superstore responded

We're happy to hear our service team was able to take care of your vehicle. Thank you for choosing us and for leaving us 5-stars! We look forward to your next visit!

November 29, 2023

I am very happy with my buying experience with Eric, rob, and Rayshod. I love my new 2023 Jeep renegade. I would recommend Fred Martin superstore to all of my friends. More

by teennnn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhonda, Eric Breiding, Reshad LaBooth
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Nov 29, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our team! We're glad to hear that we were able to provide you with a great experience. Thank you for your business and congratulations on your purchase!

November 28, 2023

I’m a repeat customer. Brought my daughter in to buy a car. The odds were against us and Dustin came through! Very personable and point blank. I appreciate it! More

by Jennifer chandler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
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Nov 29, 2023 -

Fred Martin Superstore responded

We're happy to hear that Dustin and our team were able help you get a great vehicle for your daughter! Thank you for your business and for the 5-stars, Jennifer! We look forward to working with you again!

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