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Fred Martin Superstore

Barberton, OH

4.6
2,798 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: AutoCheck Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,798 reviews

February 14, 2026

Never got back with me very unprofessional could have helped me out more! So I hope they come get back with me and help me out more than they did but probably not. More

by David.racheck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darnell
Feb 19, 2026 -

Fred Martin Superstore responded

Hi David. We're sorry to hear that your experience was anything less than 5-stars. We have discussed your feedback with our team, but we are unfortunately having trouble finding a record of what pending question or issue we needed to follow up on. We absolutely want to get you the help you need! Could you please reach out to us by emailing us at Fmcares@Fmcars.com with a few more details? We look forward to connecting and making this right!

February 13, 2026

Michael was amazing, making our entire experience wonderful. He listened to every detail we wanted and found us the perfect Truck! He went above and beyond making sure we were happy from the time we More

by rutherfordj24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business. Congratulations on your purchase and we look forward to seeing you again!

February 12, 2026

Everyone I dealt with was very helpful. No pressure. More than met all my needs I would use them anytime. Delivery was also a selling point for me. More

by jen burris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy, Nick Rizzotto, Michael Majstorovic
Feb 16, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again!

February 12, 2026

Great dealership! They made leasing my new 2026 Jeep Compass as easy as possible. Highly recommend More

by angelathepenguin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naumovski
Feb 12, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind, 5-star review and for your business! Congratulations on your new Jeep and we look forward to seeing you again!

February 09, 2026

I purchased a new Durango at Fred martin late 2025. This is the first time I’ve used their oil change service across the street from the dealership. I just wanted to say how impressed I was with their More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Arteno
Feb 11, 2026 -

Fred Martin Superstore responded

We're happy to hear our team could help! Thank you so much for your kind words and for your business! We look forward to seeing you again!

February 08, 2026

My experience with Fred Martin service department has always been very personable, with an exemplary level of service. I very much appreciate the personally assigned service advisors and am impressed wit More

by Justine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Fred Martin Superstore responded

Thank you so much for your continued support and for leaving us 5-stars! We're happy to hear our team could help! Thank you again and we look forward to your next visit!

February 06, 2026

Got my truck towed in Wednesday had a flat tire no spare they were able to plug the tire and I got my truck back this afternoon. Everything was good except for when I went to get into my truck to leave they More

by Shannonady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Feb 11, 2026 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your high rating! We're happy to hear that our team could help out! Our apologies on the situation regarding parking. We will be looking into this to see how we can make vehicles more accessible moving forward. Thank you again and we look forward to your next visit!

February 01, 2026

I leased a Jeep Grand Cherokee Limited twice from this dealership and have always had a great experience. I love the car and the features. More

by hsams34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Petrone
Feb 02, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your continued support of our dealership. Congratulations on your new Jeep Lease and we look forward to your next visit!

February 01, 2026

Efficient repair. Great people the experience was non stressful and done with no hassles recommend their use for repairs More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind, 5-star review and for your business. We look forward to seeing you again!

January 27, 2026

Dealership was clean, organized and inviting. Kellie was terrific. Answered all questions. Positive attitude and gave us the sense she cared about the car we wanted. More

by Bryanrut2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
Jan 28, 2026 -

Fred Martin Superstore responded

We are thrilled to hear that Kelli and our team could provide you with a great experience! Thank you for your business and for taking the time to leave us this kind review. Congratulations on your new Jeep and we look forward to seeing you again!

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