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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

October 27, 2023

Everyone was very helpful and friendly. We called ahead and they were all ready and waiting to go. I would definitely recommend a friend or family to go there for their transportation needs More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Marco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Naumovski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon
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Oct 27, 2023 -

Fred Martin Superstore responded

We're so glad to hear that our team could help out! Thank you for choosing our store! Please let us know if there is anything else we can help with. Congratulations on your Mitsubishi and we look forward to making your next experience even better!

October 27, 2023

I'd been having an intermittent issue with my Jeep and the dealership was able to work my vehicle in very quickly. They did a thorough inspection and quickly resolved the issue they were able to identify. More

by Jessjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Fred Martin Superstore responded

We're very happy to hear that we could get you fixed up! Thank you so much for the kind review and for choosing us. Please let us know if anything else comes up. Thanks again!

October 26, 2023

Shady xxxx, was asked if I wanted a mopar air filter it’s just ten dollars more than the regular ones. Watched the guy pull mine out ,spread it apart,call out to the manager kid that it was fine. Watched hi More

by hollyleegilmore
Recommend Dealer
No
Employees Worked With
Oil change place
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Oct 27, 2023 -

Fred Martin Superstore responded

Hi Holly. I have sent your review to our management team over at Speedy. Please expect to be contacted shortly. Thank you for your review.

October 25, 2023

I have been purchasing a vehicle from this dealership for 23 years, and the service has been excellent. More

by antoine.pink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Fred Martin Superstore responded

Thank you so much for your continued business and for your 5-star review! We're happy to hear that we have been able to continually give you a great experience all these years. Thank you again and congratulations on your new Jeep!

Oct 25, 2023 -

antoine.pink responded

Thank you,

Oct 25, 2023 -

antoine.pink responded

Thank you,

October 24, 2023

Professional, courteous, timely check back with me while I was waiting for service multiple times. More

by wws555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 24, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you for choosing us and for leaving us a 5-star review! We look forward to seeing you again at your next service appointment!

October 21, 2023

Very friendly and professional, I would recommend them to anyone, took care of my service quickly More

by jasongriffin88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor black
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Oct 23, 2023 -

Fred Martin Superstore responded

We're happy to hear it! Thank you for choosing us and for leaving us 5-stars. We look forward to seeing you again at your next service appointment!

October 19, 2023

Last place we tried yet should have been the first! Mike and Chris are a top rate team and we will be back for sure- More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flip the detail man, phenomenal work!!!
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Oct 20, 2023 -

Fred Martin Superstore responded

We're glad to hear that Mike and Chris could help get you the vehicle you were looking for! Thank you for your 5-star review and for your business! Congratulations on your purchase and we look forward to seeing you again!

October 17, 2023

Nice selection to choose from. Professional service. Transparent. Worked to find me discounts on my new vehicle. More

by bdidi02
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Bacon
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Oct 17, 2023 -

Fred Martin Superstore responded

We're glad to hear we could get you a great deal on a great vehicle! Thank you so much for shopping with us and congratulations on your purchase! We look forward to seeing you again!

October 16, 2023

Each time we have needed service, they schedule us very quickly. They explain thoroughly what the issue is, and give loaners if the car has to stay there…. The guys in service dept such as Logan and Ryan More

by Phughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bates, Ryan Scott
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Oct 17, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words about out time and for your continued business! We look forward to seeing you again!

October 12, 2023

My family has purchased 5 vehicles with Bill King would highly recommend Bill King to family and friends More

by michellek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Fred Martin Superstore responded

Thank you for your continued business and for leaving us a 5-star review! We're glad to hear that Bill has been able to take care of you and your family over the years. Congratulations on your purchase and we look forward to seeing you again!

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