Freehold Hyundai

Over a month ago, I purchased a brand new Ioniq from Alex R at Freehold Hyundai. Initially, she made this the most positive car buying experience I've ever had and I left a 5 star review here and several oth R at Freehold Hyundai. Initially, she made this the most positive car buying experience I've ever had and I left a 5 star review here and several other places. I will definitely recommend this dealership to family and friends in the future as a place to AVOID. The team here is ultimately UNREACHABLE and have not responded to multiple contact attempts over the last few weeks. I have been consistently lied to about the status of my paperwork, and now am panicking since my temp plates have expired and I am driving illegally with no registration or paperwork and thus no inspection sticker. This is the dealership's paid/contractual responsibility to take care of this paperwork, yet they are aware of my current situation and have been insensitive enough to blame this on "COVID delays". Funny since there was no delay in taking the payment for the vehicle. More

I recently leased a new 2021 Hyundai Elantra. The entire process from start to finish was outstanding. My sales representative Howard McNamara knew exactly what I wanted and I leased the first car he propo process from start to finish was outstanding. My sales representative Howard McNamara knew exactly what I wanted and I leased the first car he proposed. The car is amazing. I would never go to another dealership or use another sales representative. I look forward to driving my car everyday. Thank you Howard and thank you Freehold Hyundai. More

I had an excellent experience dealing with this dealership. My salesperson Nikki Elmore was great and extremely knowledgeable about the KONA. She also made herself accessible to me on her day off dealership. My salesperson Nikki Elmore was great and extremely knowledgeable about the KONA. She also made herself accessible to me on her day off and stayed late while I was waiting for a credit manager to finalize my deal. She even put a congratulations sign in the window of my car on the day I picked up the car. I would highly recommend the staff and this dealership. More

The salesman Kumar Harlan was so nice to me and my family and made the car buying process so easy and stress free. Great job guys ! and made the car buying process so easy and stress free. Great job guys ! More

The salesman Alex Rubio was great!!! He took care of me as soon as I sat down with him. He asked me what I wanted help me choose the right car for me. I leased a 2021 Hyundai Elantra and am very happy with as soon as I sat down with him. He asked me what I wanted help me choose the right car for me. I leased a 2021 Hyundai Elantra and am very happy with it. His kind and caring way was truly appreciated and he helped me in every way!!! Great salesman!! More

After a year of car hunting and visiting MANY dealerships with nasty salesmen and/or people who didn't even acknowledge my presence, I was blown away with the service that was provided to me at the Freehold with nasty salesmen and/or people who didn't even acknowledge my presence, I was blown away with the service that was provided to me at the Freehold Hyundai dealership! I was greeted by Nikki, who turned out to be an INCREDIBLE human let alone saleswoman. She was extremely knowledgeable of her product and was never pushy, forceful or intimidating at all, which made my experience so much more seamless! She genuinely worked with me to get the best deal on my lease and I couldn't be happier!!! I typically don't write reviews but Nikki blew me away and honestly is a big reason why it was so easy for me to make my purchase! I can't recommend her and this dealership enough! More

Nikki Elmore was recommended to me by my brother and sister-in-law. We had a seamless experience with trading in our old vehicle and purchasing our beautiful new car. Nikki was great all the way thru. sister-in-law. We had a seamless experience with trading in our old vehicle and purchasing our beautiful new car. Nikki was great all the way thru. She explained all the new features on the car. Very knowledgeable and very pleasant. More

I had the best car buying experience with Thomas Bastidas he was fantastic, knowledgeable as well as Audriena Depalma in finance. They were both awesome. he was fantastic, knowledgeable as well as Audriena Depalma in finance. They were both awesome. More

The experience of purchasing my Genesis GV 80 from Genesis of Freehold was excellent from start to finish my salesman was Jim Sheridan extremely helpful and courteous made my purchase easy and hassle Genesis of Freehold was excellent from start to finish my salesman was Jim Sheridan extremely helpful and courteous made my purchase easy and hassle free I look forward to dealing with him again. Thank you More

What a great team everyone made purchasing a new car easy. My salesman Kumar was the best and I would recommend him and the dealership to anyone looking for a new car. easy. My salesman Kumar was the best and I would recommend him and the dealership to anyone looking for a new car. More