Freehold Hyundai

Happy Customer! I have to say that buying my 2017 Hyundai Sonata at Freehold Hyundai was and enjoyable experience! The staff were all great to work with, Manny in sa I have to say that buying my 2017 Hyundai Sonata at Freehold Hyundai was and enjoyable experience! The staff were all great to work with, Manny in sales answered all of our questions. Kevin explained all of our finance options and T did a wonderful job explaining all of my new cars features! I am very happy with my purchase and would recommend the dealership to friends and family More

A Plus The sales person, Justin Miner, could not have been more helpful nor more pleasant to deal with nor more knowledgeable than he was. My wife and I were The sales person, Justin Miner, could not have been more helpful nor more pleasant to deal with nor more knowledgeable than he was. My wife and I were also impressed with the sales manager's professionalism and the office personnel's efficiency. More

Very lengthy, not much attention paid to me after purchase, I purchased a 2017 Sonata Sport on August 19th. But after purchasing car and going through my finance options I was virtually left alone for 4 hours. I purchased a 2017 Sonata Sport on August 19th. But after purchasing car and going through my finance options I was virtually left alone for 4 hours. We had to leave the dealership at 2PM for an appointment. We left at 3:30 without seeing the finance person. We just couldn't wait to see him. So I had to set up a meeting with him for the following Monday, the 21st. Again, we got there at 10AM and after purchase at 11:30AM I saw NO ONE! No one walked me around the car for a check. I found a ding on trunk when I got home. I was told by Justin when I came back for my second chance at seeing the finance mgr that the car needed to be sent out for the ding to be repaired. Ia m expecting a loaner car, please. No one showed me the complicated dashboard and it's technology. No one explained Blue Link, or the radio, or the paring of my phone, or the navigation system. The seats are very light beige. I asked if they were Scotch-Guarded. No one knew. How could your sales people not know that?I turned in a 2011 “No-Frills” Sonata. The only thing it had was XM radio. I needed help with the technology that this car features, but got none. My wife and I had to review the Quick Guide and we figured out most of it. I still need some home with some of the features. No one explained my service schedule with me... do I come in after 3000 miles? Is my first service free of charge? After the purchase/finance option process I was told the car was in for clean up and that I'd see the finance person soon. No one told me the car was clean and sitting in the lot. If so I could have inspected it there (on my own as no one offered to do so with me) and I never saw the finance manager after being told I'd see him SOON! So I sat and sat, employees continued to ask if I needed anything to drink or if I had been into finance. But nothing ever happened. We had to leave...got to our 2 PM appointment very late. I came back to see finance on Monday the 21st. my appointment was set for 7. That Monday I got to the dealership a little earlier than 7. I got there at 6:30 (I did so with the slim chance that he'd see me early based on what happened Saturday the 19th) and I didn't see the finance mgr. till 7:30...again late. Not really appreciated after a long day's work. Your finance manger is very nice...but seems very over-worked. Take the profits from 3 or 4 cars that you sell and hire another finance person. This will keep customers happy, customer flow moving and then you won't receive crappy reviews like this. It really wasn't a pleasant experience. I should have been afforded the attention I was entitled to after spending $20,000 on a car. I'm really not a complainer. I usually go with the flow...but this was nuts. Sorry, it just was. My wife will attest to the lack of attention. I understand you're a busy place, but customers should matter. Rich Cali More

Satisfied on a Saturday The salesman listened to us. We made a deal quickly and we were satisfied with the outcome !! He explained some of the car's features and explained th The salesman listened to us. We made a deal quickly and we were satisfied with the outcome !! He explained some of the car's features and explained the service process for the future. More

My Day at Hyundai Had a not satisfactory experience when I purchased my 2015 Sonata,but this time things were better. The process from when you walk in to the time you Had a not satisfactory experience when I purchased my 2015 Sonata,but this time things were better. The process from when you walk in to the time you leave still needs to move more quickly. More

Great experience Salesman Kumar and Audra and Cristina were all outstanding to work with and made the purchasing and financing experience painless and much more pleas Salesman Kumar and Audra and Cristina were all outstanding to work with and made the purchasing and financing experience painless and much more pleasant than any I had in the past. More

2017 Tucson The staff was great especially my sales person Howard Mac. He made to process easy to make a deal. I was so happy I purchased two cars The staff was great especially my sales person Howard Mac. He made to process easy to make a deal. I was so happy I purchased two cars More

My Hyundai Experience Great service from the beginning to the end. I would do business there again and recommend friends and family. My salesperson explained things clearly Great service from the beginning to the end. I would do business there again and recommend friends and family. My salesperson explained things clearly, made sure that I understood and didn't pressure me. More

2017 Elantra Love my new Elantra! Thanks to everyone at Freehold Hyundai for making my buying experience as pleasant as could be expected! Will be back to see Mann Love my new Elantra! Thanks to everyone at Freehold Hyundai for making my buying experience as pleasant as could be expected! Will be back to see Manny when my daughter is ready to buy! Thanks again! More

Excellent Experience everyone was so friendly and helpful. I still had questions after the purchase and was always welcomed to call with them. Always a pleasant experience everyone was so friendly and helpful. I still had questions after the purchase and was always welcomed to call with them. Always a pleasant experience buying a car from Freehold Hyundai More