Freehold Hyundai

Hyundai review Finally a dealership that didn't try to jerk me around. Douglas Perman was honest and not pushy. The rest of the staff were friendly. I was impressed Finally a dealership that didn't try to jerk me around. Douglas Perman was honest and not pushy. The rest of the staff were friendly. I was impressed with the customer service there. More

Terrible customer care They sold me a car that was used as a loaner, telling me it was considered new still and that I'd be the first owner, which I wasn't. It was previousl They sold me a car that was used as a loaner, telling me it was considered new still and that I'd be the first owner, which I wasn't. It was previously registered as a corporate fleet car, lowering the value of it. More

Great experience I was impressed with the atmosphere in the dealership. I understand that sales representatives need to make sales but everyone including the sales rep I was impressed with the atmosphere in the dealership. I understand that sales representatives need to make sales but everyone including the sales rep did a great job of not over- pressuring me into making a quick buy. More

To Enjoy Buying A Car Go To Hyundai Of Freehold When we entered the dealership Ralph can over to us, introduced himself,and then introduced Justin his sales rep.Justin was wonderful,no pressure. Sho When we entered the dealership Ralph can over to us, introduced himself,and then introduced Justin his sales rep.Justin was wonderful,no pressure. Showed us SUV that would suit us. My husband is handicapped. Justin was caring and helpful to his needs. Justin called us the next day to see how we liked the SUV, and asked us to come in so he could show us all the features. We could not do it the day we bought the car for personal reasons. This was a good experience for us. More

Excellent Experience Excellent sales person and excellent experience. Would definitely recommend this dealership to my family and friends. Very friendly atmosphere and ve Excellent sales person and excellent experience. Would definitely recommend this dealership to my family and friends. Very friendly atmosphere and very professional staff. The vehicle was everything promised and I am very happy. More

Good and sincere people When I visited Freehold Hyundai I was greeted by Karen who was very helpful and professional. She answered all of my questions and was a genuine pers When I visited Freehold Hyundai I was greeted by Karen who was very helpful and professional. She answered all of my questions and was a genuine person. I had visited other dealerships prior to yours and could tell that the other sales people were not sincere. This is important to me as a consumer and I will be back when I'm ready to buy again. Dave More

Unsatisfied with Misleading Service Center On January 12, 2017 I went to Freehold Hyundai on Rt 9 North to have an issue looked at with my 2013 Elantra. My service representative was Nick. On January 12, 2017 I went to Freehold Hyundai on Rt 9 North to have an issue looked at with my 2013 Elantra. My service representative was Nick. I explained to him that when I turn my key out of the ignition when my car is in park, it intermittently gets stuck and will not come out. He explained to me that there was also a recall on the car to replace the shifter clip which I agreed to have done and which would cost nothing. After having me sign a form stating that if there was nothing wrong with the car when checked, I would have to pay $125. The mechanics at Hyundai first replaced the shifter clip before looking at my issue the key. Little did I know that this shifter clip directly affects the key issue. If the car is in any gear other than park, the key could not be removed. The recall on the clip was due to a chance of the car not being completely in park. Some cars have actually rolled away when being placed in what the consumer thought was park and would also cause starting issues. Being that I did not know about this at the time I was there, I felt it very misleading and sneaky that the respresentative still went ahead to have the mechanics diagnositcally check the car for said issue with the key above. Knowing there was a recall on the clip; they should have been honest with me and not have me pay $125 to diagnose an issue that they fix FREE on a recall. I would really like to have my money reimbursed. However, I may have to go to the Better Business Bureau to help this avoid happennig to someone else as I feel this dealership is not reputible. They also tried to sell me a battery for $250 telling me that my battery failed a test... which passed later that day at Advanced Auto. I will never use this dealership again and will be giving my business to Sansone. More

Very pleasant experience My salesman Tom made my experience a very positive one. He is an asset to your team at Freehold Hyundai. I will be returning in the near future when m My salesman Tom made my experience a very positive one. He is an asset to your team at Freehold Hyundai. I will be returning in the near future when my wife's car will need to be upgraded. More

Awesome Great attention to our needs. Very knowledgeable and found us the right pick. He was concerned with my daughters needs for her lease and help guide us Great attention to our needs. Very knowledgeable and found us the right pick. He was concerned with my daughters needs for her lease and help guide us. More

Genesis Wow The salesman and store manager did everything possible to make this deal happen! He wasn't flustered after bringing many cars for me to test drive. Wh The salesman and store manager did everything possible to make this deal happen! He wasn't flustered after bringing many cars for me to test drive. When I wasn't happy with any of the affordable cars, the manager made the Genesis possible. More