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Freehold Subaru

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Freehold Subaru | Page 11

Name: Freehold Subaru
Address: 299 South St, Freehold, NJ, 07728, US
Telephone: (732) 677-5112
Rating: 4.8

4.8

1,052 Reviews

299 South St, Freehold, New Jersey 07728

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Sales: (732) 677-5112

Service: (888) 684-6202

Parts: (888) 818-0751

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Today:Open today 9:00 AM - 8:00 PM Open Now

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Freehold Subaru

Freehold, NJ

Overview

Employees

Reviews

Vehicles

4.8

1,052 Reviews

At Freehold Subaru, we're dedicated to creating an enjoyable car-buying experience for our customers. We strive to meet your every need and provide unmatched service for the Freehold, Colts Neck, Manalapan, Englishtown, Farmingdale, Howell, Malrboro, Morganville, and Millstone areas. Our experienced staff are seasoned in helping customers find the cars or trucks they've always wanted. From a large ...

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Today:Open today 9:00 AM - 8:00 PM Open Now

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299 South St

Freehold, NJ

07728

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4.8

1,052 Reviews

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View 7 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 8:00 PM Open Now

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Overview Employees Reviews (1,052) Inventory (284)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 5:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 7:30 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 5:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 7:30 AM - 5:00 PM

Sunday Closed

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Sales: (732) 677-5112

Service: (888) 684-6202

Parts: (888) 818-0751

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Carlos Ramos

Sales Consultant

5.0

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May 10, 2025

I had a really positive experience with freehold. After leaving Lakewood pinebelt Subaru I was so angry and upset. At Lakewood I was rushed, ... I had a really positive experience with freehold. After leaving Lakewood pinebelt Subaru I was so angry and upset. At Lakewood I was rushed, lied to my face, misled and tricked. At freehold though I had a completely opposite experience. No bait and switch or xx to deal with like at Lakewood. I did not feel rushed or pressured or strong armed. Not overpriced or fluffed with xxxxxxxx add ons and really good people. 10/10 I will return for my next vehicle. Thanks to Eugene and Tyler for their patience and helping me navigate my car buying experience and helping me chose a car I am thrilled to drive and comfortable payments. I hope to have a similar experience when I return for my next car and when I am buying a car for my son. Edit* they gave me a fair offer on my trade in and I commend them for that. Lakewood pinebelt offered me 500. I had a 3k offer from car max and matching offer from freehold without them knowing of my previous appraisals. Again I am very pleased with freehold Subaru. Read More Read Less

March 22, 2024

Thanks to Carlos Ramos at Freehold Subaru for helping me buy a new car. He is so knowledgeable and friendly. Everyone there was so helpful ... Thanks to Carlos Ramos at Freehold Subaru for helping me buy a new car. He is so knowledgeable and friendly. Everyone there was so helpful. Thank you. Read More Read Less

March 01, 2024

Everyone we dealt with was professional, knowledgeable and friendly. We never felt rushed. Carlos was wonderful. He answered all my questi ... Everyone we dealt with was professional, knowledgeable and friendly. We never felt rushed. Carlos was wonderful. He answered all my questions with a smile. Very patient. No spending all day haggling with the price. We bought the car in 1.5 hours and that included a test drive. Read More Read Less

Lester Soto

Sales Consultant

5.0

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April 03, 2024

Lester Soto is an absolute pleasure to deal with when purchasing a new car! Without a doubt I would recommend him to my family and friends!! ... Lester Soto is an absolute pleasure to deal with when purchasing a new car! Without a doubt I would recommend him to my family and friends!! Read More Read Less

February 12, 2024

This is my 4th car from this dealership-I won’t go anywhere else! The customer service is wonderful, kind and GENUINE! Today I was helped by ... This is my 4th car from this dealership-I won’t go anywhere else! The customer service is wonderful, kind and GENUINE! Today I was helped by Yuliya and she was exceptional. She was friendly, knowledgeable and personable. I would highly recommend her services and this Subaru dealer to anyone. I always do! Read More Read Less

January 16, 2024

This was a stress free straight forward and very professional purchase. Lester Soto was very knowledgeable and a pleasure to work with. ... This was a stress free straight forward and very professional purchase. Lester Soto was very knowledgeable and a pleasure to work with. Read More Read Less

Yuliya Shvartsman

Sales Consultant

5.0

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March 10, 2024

I have been getting my car services at Freehold Subaru since we moved into the Area in Aug 2023. I have been very happy and decided it was ... I have been getting my car services at Freehold Subaru since we moved into the Area in Aug 2023. I have been very happy and decided it was time to buy my next car from them. Yuliya was a great help in choosing and buying our car. There was no pressure to buy, and they gave a fair trade in price and new sale price. Thank you for all your help. Read More Read Less

February 12, 2024

January 19, 2024

My wife and I spent months debating whether to buy a new car. We talked about the kind of car we needed, looked for cars that had positive r ... My wife and I spent months debating whether to buy a new car. We talked about the kind of car we needed, looked for cars that had positive reviews and so forth. We finally narrowed it down to Subaru. We contacted multiple Subaru dealers in New Jersey’s Monmouth and Ocean counties and visited several. We had a problem though. All the dealers either expressed no interest when we walked into the showroom or stated that they did not have anything before they bid us goodbye. Except for one Subaru dealer. We went to Freehold Subaru and were greeted by Yuliya Shvartsman. Yulia was very friendly, helpful, and informative. Yulia was the standout that was interested in helping us select a car. Yuliya spent her time asking us questions and explaining features to understand what we were looking for. Yuliya got a Crosstrek, Outback and Forester for us to inspect and ask questions. We finally drove the Forester and ended up negotiating a deal with Yulia. When we picked up our car we were met by John DePalma, Freehold Subaru’s Delivery Specialist. John spent a great deal of time with us reviewing the Forester’s features to make sure that we were comfortable with the car. John offered to spend additional time with us if we needed to return with additional questions. We found both Yuliya and John to be that refreshingly friendly, helpful, and informative change from every other dealer’s staff who lacked any interest or congeniality. Now we have had the opportunity to experience the Freehold Subaru service team. They did not disappoint us. Our experience at Freehold Subaru has been a positive experience all around and I recommend them wholeheartedly. Read More Read Less

John DePalma

Delivery Specialist

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January 19, 2024

September 29, 2023

Lester Soto was great to work with, just bought my second car from him - the third from Freehold Subaru. Great dealership and great service ... Lester Soto was great to work with, just bought my second car from him - the third from Freehold Subaru. Great dealership and great service department. Would highly recommend them. Whole process was great and efficient and Lester couldn’t have been more helpful. Read More Read Less

August 11, 2023

John DePalma is the man who can help you through your introduction to the vehicle, particularly the complex EyeSight Driver Assist system. ... John DePalma is the man who can help you through your introduction to the vehicle, particularly the complex EyeSight Driver Assist system. Will spend as long as required to insure you understand the use of the system, and can use it to enhance your safe driving. Problem with any part of the system - give John a call and he'll sort it out. Professional and friendly. Read More Read Less

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buying experience price helpful professional recommend dealer sales person answer questions Brian

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Showing 1,052 reviews

April 15, 2022

SALES VISIT - NEW

Always friendly professional service. I have purchased two vehicles here and always get my car serviced here as well I have purchased two vehicles here and always get my car serviced here as well More

by bsheil1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Steve Ullrich

5.0

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Apr 15, 2022 -

Freehold Subaru responded

Hi Brendan Thank you for your 2nd Subaru purchase with us here at Freehold Subaru. We appreciate our loyal customers like you. Customers like you have made us one of the largest Subaru dealers in NJ. Steve Boyce, GM

April 14, 2022

SALES VISIT - NEW

Very friendly no pressure helpful experience I loved dealing with Steve U. I look forward to having my new car serviced there. dealing with Steve U. I look forward to having my new car serviced there. More

by thomasmcmahon0124

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Poyner

5.0

Steve Ullrich

5.0

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Apr 14, 2022 -

Freehold Subaru responded

Hi Thomas We at Freehold Subaru always make the sale process pressure-free and helpful. Steve Urlich is a great guy and a terrific Subaru salesman. I hope you will be just as impressed by our service department. Steve Boyce, GM

April 14, 2022

SALES VISIT - NEW

Had a great experience at freehold subaru, Lester made sure I got in and out quick. It was fast and easy! sure I got in and out quick. It was fast and easy! More

by Chelsey.suris

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lester Soto

5.0

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Apr 15, 2022 -

Freehold Subaru responded

Hi Chelsey We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We're here for you anytime. Steve Boyce, GM

April 02, 2022

SALES VISIT - NEW

Amazing experience at Freehold Subaru. The staff is friendly, knowledgeable and straightforward. Bought my car from Sean. I will definitely be back. The staff is friendly, knowledgeable and straightforward. Bought my car from Sean. I will definitely be back. More

by Lbum09

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Nick Anello

5.0

Sean Brand

5.0

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Apr 04, 2022 -

Freehold Subaru responded

Hi Lbum09 Thank you for your 5-star review of Freehold Subaru and your purchase from Sean Brand. We strive to treat our customers like friends and family. Steven Boyce, GM

March 27, 2022

SALES VISIT - USED

Shane Brandon & Brian Hynes we’re super helpful. Brian made the process so smooth and was so nice to myself and daughter. 10/10 would buy there again! Brian made the process so smooth and was so nice to myself and daughter. 10/10 would buy there again! More

by Tmcq121

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian Hynes

5.0

Brandon Jones

5.0

Other Employees : Shane!

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Mar 29, 2022 -

Freehold Subaru responded

Thanks for a wonderful 5-star review of your purchase here at Freehold Subaru. We look forward to helping you with your next vehicle and maintaining your current one until then, Steven Boyce, GM

March 24, 2022

SALES VISIT - NEW

Brian was very helpful and made our experience buying our Subaru very easy and stress free. Subaru very easy and stress free. More

by PMAND3

Customer Service

Price

Recommend Dealer

Yes

Employees Worked With

Brian Hynes

5.0

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Mar 25, 2022 -

Freehold Subaru responded

Thank you for purchasing a Subaru here at Freehold Subaru and for the 5-star review. We constantly strive to make all our customers buying experience easy and stress-free. Brian Hynes makes buying or leasing a vehicle very easy. Steven Boyce, GM

March 15, 2022

SALES VISIT - NEW

Great service from Sean Brand in sales and Shane Boyce in management. Knowledgeable courteous and respectful. management. Knowledgeable courteous and respectful. More

by tbart218

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Steven Boyce

5.0

Nick Anello

5.0

Sean Brand

5.0

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Mar 16, 2022 -

Freehold Subaru responded

Thank you so much for your fantastic 5-star review of the Freehold Subaru Sales. Sean is an enthusiastic and knowledgeable Subaru salesperson. Shane is second to none, and Nick has been an integral part of our Dodge and Subaru dealerships. Thank You Steven Boyce, GM

March 13, 2022

SALES VISIT - NEW

Coperative and helpful in clearing questions about the vehicle. Aailable and ready to responde when required. vehicle. Aailable and ready to responde when required. More

by Nurul18

Recommend Dealer

Yes

Employees Worked With

Steve Ullrich

5.0

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Mar 14, 2022 -

Freehold Subaru responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Freehold Subaru. Steven Boyce, GM

March 09, 2022

SALES VISIT - NEW

Complete satisfaction. Mike is an excellent salesman. I highly recommend Freehold Subaru!!! Service staff is the best. Mike is an excellent salesman. I highly recommend Freehold Subaru!!! Service staff is the best. More

by jandrjs3011

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Steven Boyce

5.0

Mike Moursy

5.0

Gregory Chrsitopher

5.0

David Poyner

5.0

Other Employees : Shane Boyce

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Mar 09, 2022 -

Freehold Subaru responded

Hi jandrjs3011 I am glad to read about how great your purchase was here at Freehold Subaru with Mike. Our Subaru Service department is also second to none. Thanks Steven Boyce, GM

Mar 09, 2022 -

jandrjs3011 responded

You're very welcome.

March 07, 2022

SALES VISIT - NEW

Freehold Subaru made the process of buying a car painless. Not something I could say about any other of the many dealerships I've dealt with. painless. Not something I could say about any other of the many dealerships I've dealt with. More

by Donald Thee

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Lester Soto

5.0

Other Employees : Ira Gross

Report | Print

Mar 09, 2022 -

Freehold Subaru responded

Hi Donald I am so glad to read how we exceeded your expectations. We do try to do things differently at Freehold Subaru. Thanks Steven Boyce, GM

Freehold Subaru | Page 11

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Freehold Subaru Hours Hours

Carlos Ramos

Lester Soto

Yuliya Shvartsman

John DePalma

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