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Freeman Mazda

Irving, TX

5.0
985 Reviews

1840 E Airport Freeway

Irving, TX

75062

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Showing 985 reviews

June 02, 2016

in and out! the online appointment makes it easier to keep car manitenance in check. They are ready when I get their and offer a spacius waiting area with refres More

by leticia63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gonzales
Jun 07, 2016 -

Freeman Mazda responded

Thank you for trusting in us to take care of your car and thank you for the review. Just let us know if you need anything else.

May 24, 2016

Very Pleasant ! I found it very enjoyable working with Kris McEntyre. He was very professional and what I liked most is that he honored his word. Everything he said More

by smell112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris McEntyre
Jun 07, 2016 -

Freeman Mazda responded

Kris does an amazing job with his customers and thank you for allowing him to show that buying a car doesn't have to be painful. Welcome to the Freeman Mazda family.

May 21, 2016

Best Buying Experience Buying a Used Car Ever!!! My salesperson, Edida Cruz, was very patient, honest, and friendly in sitting down with me and helping me find a car in my price range. I had initial More

by Garret K Kubo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Edida Cruz
Jun 04, 2016 -

Freeman Mazda responded

Thank you for giving us a chance to show you how buying a car should be. Congratulations and welcome to the Freeman Mazda family.

May 19, 2016

Great used car purchase experience I recently purchased a 2007 Mazda Miata from Feeman Mazda in Irving. I worked with John Luke. Our phone conversations, test drive, and transaction pro More

by thetoph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Luke
Jun 04, 2016 -

Freeman Mazda responded

We appreciate you coming to see us and if the rain would ever stop for a while you could enjoy that convertible. Thank you and welcome to the Freeman Mazda family.

May 17, 2016

After 6 months, still no title or license plate! Be careful with this dealership! I purchased a used care from Freeman Mazda 6 months ago and now my bank is threatening to repossess the car because t More

by Serensova1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kirk Stanley, Matt Harris
May 18, 2016 -

Freeman Mazda responded

I'm very sorry you had a bad experience at our dealership and would like the opportunity to address your concerns. Please feel free to reach out to me by sending an email to tboe@freemanauto.com. My phone number is 972 815 2851 if you prefer a phone conversation. We truly appreciate you sharing your thoughts with us. Sincerely, Trent Boe General Sales Manager Freeman Mazda.

May 12, 2016

Best Sales person thoughout the DFW metroplex area - Edida C After a long day looking for the perfect fit for our next car (used), my husband and I finally found the right one. Not only that, we also met an awe More

by Happycustomer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edida Cruz
May 18, 2016 -

Freeman Mazda responded

Wow, what a great compliment!!! Thank you so much for doing business with us and for the great review. Welcome to the Freeman Mazda family.

May 04, 2016

Be very wary of this dealership Avoid this dealership - avoid John Luke, He presents himself as a religious man, with his Daily Bread literature lying out on his desk, in essence More

by Disappointed in Arlington
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I'm sorry I cannot provide the service adviser(s) name(s), John Luke
May 04, 2016 -

Freeman Mazda responded

We're very sorry you had a bad experience at our dealership and with John Luke. We would like the opportunity to address your concerns. Please feel free to reach out to me by sending an email to tboe@freemanauto.com. My phone number is 972 815 2851 if you prefer a phone conversation. We truly appreciate you sharing your thoughts with us. Sincerely, Trent Boe General Sales Manager Freeman Mazda

April 24, 2016

Family oriented dealership It was my first time buying a vehicle from a dealership, John Luke was extremely professional and the experience was incredible and defintely not like More

by Rinerbrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Luke
Apr 25, 2016 -

Freeman Mazda responded

Thank you and congratulations!!!! John is one of our best and he will definitely take care of you. Welcome to the Freeman family.

April 14, 2016

amazing experience Çhristina Figures made sure that I was happy throughout my experience. She wanted me to be comfortable with everything going on from the test drive to More

by agalvao19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Im sorry I dont remember everyones name, but everyone was awesome, Christina Figures
Apr 15, 2016 -

Freeman Mazda responded

That's the way buying a car should be and we're glad you gave us an opportunity to show you how easy it can be. Enjoy your car and welcome to the Freeman Mazda family.

April 14, 2016

A model of how salesman should handle themselves My husband and I had the most amazing experience. Michael Ray was our salesman. He's an exceptional salesman and we have highly recommend him. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ray
Apr 14, 2016 -

Freeman Mazda responded

Thank you and we're extremely excited to welcome you to the Freeman Mazda family.

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