Freeman Toyota

Alvin is the reason why I would buy another car from Freeman Toyota and ship it back to my home state, either for me or friends/family. He's beyond professional, he made my whole experience a pleasant o Freeman Toyota and ship it back to my home state, either for me or friends/family. He's beyond professional, he made my whole experience a pleasant one and not once did I feel like it was a huge hassle going through the process with him. From the point of first contact he took me seriously, even though it was all done online and through the phone, he made sure any question I had was answered, NEVER left me hanging, and always made sure to address any problems or concerns I had. When it came time to ship the car he went out of his way to get a quote from a shipping company and although I didn't go with them he was happy to work with the company that was going to ship my car, not once during this stage did I feel under pressure. I will definitely encourage all my connections to consider this place first as it seems people here are actually good people. Thank you Alvin! Only thing I didn't like was financing trying to make me buy things in order to get the APR they came back with, which in other words is pretty much “tied selling”. Technically you can't require someone to buy a product to get a lower rate that’s obviously already available to you. So I'd just advice anyone coming here to get pre-approved before anything. More

It was a pleasant visit, I would recommend Freeman Toyota to anybody. Wonderful atmosphere and great coffee. to anybody. Wonderful atmosphere and great coffee. More

Luxury service from the sales manager and well-known customer service and always ready to go beyond customer service and always ready to go beyond More

Freeman Toyota always does a great job. The staff are friendly and informative. They; keep you informed throughout the service appointment. The staff are friendly and informative. They; keep you informed throughout the service appointment. More

Service Advisor, Lonnie, did not return phone calls (direct to him) for over an hour as I was trying to check the status of my Tacoma. He didn't call back until the receptionist sent him an email to ca (direct to him) for over an hour as I was trying to check the status of my Tacoma. He didn't call back until the receptionist sent him an email to call me. Then, he said there was a problem with paperwork, though the Tacoma was in warranty. I have no idea when service on Tacoma was actually finished, but I believe it was probably finished a couple of hours before I found out that the service was complete. He then supposedly ordered a Lyft ride for me, but after waiting 15 minutes and me not receiving any text or phone call that a Lyft was coming, I called and told him to cancel it. Apparently, he never ordered the Lyft based on text I received showing the ride was ordered and then immediately cancelled. So, my wife had to take me to pick up the Tacoma during rush hour. We would have had a much better experience if I had been contacted as soon as the Tacoma was ready. I do not want Lonnie as an advisor if I ever bring a vehicle back to Freeman's. More

Thank you for the service ! They make sure to send triple the amount of emails text messages and phone calls to make sure that you remember to come in! They make sure to send triple the amount of emails text messages and phone calls to make sure that you remember to come in! More

The FreemanToyota dealership has a service department you can trust. My service advisor tells me the services recommended and explains what would be done. He tells me which items are necessary and must be do can trust. My service advisor tells me the services recommended and explains what would be done. He tells me which items are necessary and must be done right away, and which should be done soon to keep my car in good condition. The work is done right and the prices are reasonable. More

Had my appointment recorded and knew what was needed. Finished early and good communication. Work done faster than expected. Finished early and good communication. Work done faster than expected. More

Though there are Toyota dealerships closer to my home and there are easier ones to get to, I tackle the road construction and extra time to get to Freeman because of their personnel, consistency of service a there are easier ones to get to, I tackle the road construction and extra time to get to Freeman because of their personnel, consistency of service and always willing to provide service at my convenience. More

The service and attention I received was fantastic! They were very detailed and thorough. I normally use a different dealership for service but I will switch to Freeman going forward. They were very detailed and thorough. I normally use a different dealership for service but I will switch to Freeman going forward. More