Freeman Toyota

Jacob was very professional & knowledgeable. He made the experience very easy & found the EXACT Vehicle that I was looking for in a short amount of time. He made the experience very easy & found the EXACT Vehicle that I was looking for in a short amount of time. More

Good good good I think it’s just good please no more surveys I hate them surveys I hate them More

Everyone we've dealt with at this Toyota dealership has been stellar! We've been a Toyota family for over 40 years, but this was the best sales experience we've ever had. Franklin was great as was our sale been stellar! We've been a Toyota family for over 40 years, but this was the best sales experience we've ever had. Franklin was great as was our sales person. More

Everyone was great! Best experience I ever had and I am 79 years old. Alot of experience Best experience I ever had and I am 79 years old. Alot of experience More

Very nice experience, this was my first all online truck purchase and with the free delivery it was wonderful. purchase and with the free delivery it was wonderful. More

2 hours for an oil change AND I HAD AN APPOINTMENT. Said no car wash and they washed my car Said no car wash and they washed my car More

Honestly, after 2 service appointments I'm not that impressed. First took WAY too long - enough that I had to complain as I was about to miss another appointment. This time, the service speed was w impressed. First took WAY too long - enough that I had to complain as I was about to miss another appointment. This time, the service speed was within expectations (90 mins). However, the car had been washed and was a dripping mess (wipe it down or at least a good blow). The inside hadn't been touched at all as far as I can tell. That's all fine if I'm going to Jiffy Lube, but not what I'd expect from the dealer after spending over $50k on a car. The video: Seemed to take as much time telling me what the car was as telling me anything about the mechanical condition. Pointed out that the cabin and engine air filters were dirty and I should take care of that - WHAT? So, essentially, this 2 year maintenance is nothing but an over-slow oil change with the same upsell efforts I get anywhere? Noted. To be clear, I would expect the filters to be changed in this situation. Again, new car, high price, is it really too much to expect? In the end, I'm happy enough with the car, as I have been my previous 2 used Toyotas. The service staff is friendly and fine as well. But all things considered this 2-year maintenance is not really what I would expect and a fair disappointment. Note: Not really a complainer, but these things really struck me (and time is extremely important to me). I didn't revisit the fine print of the maintenance agreement and it's possible air filters, wipe downs, or cabin vacuuming aren't meant to be included. But it's about perception and expectations, and what I'm coming away with is definitely not something that's going to be a positive influence on my next car purchase decision. More

Really easy to work with. As an out of state buyer, they made the process easy and fast. As an out of state buyer, they made the process easy and fast. More

Outstanding service from the moment I dropped off the truck and with the continuous updates this allowed me to plan my schedule around the service. Thanks Erika for great customer service!! truck and with the continuous updates this allowed me to plan my schedule around the service. Thanks Erika for great customer service!! More

Les perFair trade in price. I felt comfortable with your sales staff. After the sales rep was very helpful in showing the features of the car. I felt comfortable with your sales staff. After the sales rep was very helpful in showing the features of the car. More