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Freeman Toyota

Hurst, TX

4.7
6,333 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
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204 NE Loop 820

Hurst, TX

76053

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Showing 6,333 reviews

February 19, 2021

Ed Wallace, despite what he says, does not always know his dealers well. I bought at Freeman because of Ed Wallace. We'll see. I was disconcerted and apprehensive about inconsistencies in pricing and More

by LINDAARGUMANIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our team. On the other hand, I am sorry to hear of your minor disappointment with the pricing. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Service Manager for an immediate follow up. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 19, 2021

The fob cost too much, you have labor in there too. Prisus C is still getting 63.3mpg at 55 mph. It is a great car. More

by KORKIE3J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. On the other hand, I am sorry to hear of your minor disappointment with the pricing. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Service Manager for an immediate follow up. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 19, 2021

Always professional. They maintained our last 4 Toyota’s and we never had a break down. Diagnosed a few minor issues only fixed what was needed More

by Larryseybert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Shortnacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Haley Shortnacy, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

Feb 22, 2021 -

Freeman Toyota responded

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February 19, 2021

Everyone was awesome. Had a wonderful time. The whole process was hassle free. The offices were clean and welcoming. The employees were all knowledgeable and I love my car More

by Toyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamza "Z"
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Padillla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Gamill, Adam Ramsey, Mo Sayed
Feb 19, 2021 -

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

February 18, 2021

routine oil change with 27 point inspection determined new front brakes were recommended, returning a week later for that pre scheduled maintenance was a delight having the week day off for this event, t More

by mh65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carver
February 18, 2021

Excelente servicio al cliente!Santos Flores es Excelente servicio al cliente! Santos Flores es EXCELENTE! Siempre estoy informado acerca de los trabajos que le hacen a los vehículos. Calidad Hu More

by hectorjfloresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal, Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

FEEMAN IS THE ONLY PLACE IEVER GO TO GET MY CARS FEEMAN IS THE ONLY PLACE I EVER GO TO GET MY CARS SERVICED! FOR THE LAST 12 YEARS THEY HAVE KEPT MY CARS IN TOP RUNNING CONDITION! SANTOS IS VERY D More

by pittman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 18, 2021 -

Freeman Toyota responded

Thank you for the very kind words you mentioned concerning the fine service you received from our service team and especially Santos. We do have an excellent team here and it is very reassuring to know that we have met your expectations on the service provided to you. Again, thanks for your great review and we look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Freeman Toyota and Raeanna were very helpful in finding the right truck for me. They were very understanding about what I could pay each month being a school teacher. I am thankful for all they have done f More

by wkennedy
Recommend Dealer
Yes
Employees Worked With
Raeanna Nabors
Feb 18, 2021 -

Freeman Toyota responded

Thank you for taking the time to share your delightful review on our website. I am thrilled to hear that we have exceeded your expectations! At Freeman Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Raeanna who provided excellent service to assist you with your budget. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Freeman Toyota. Yours sincerely, Mark Fusselman Manager

February 18, 2021

Buen servicio al cliente excelente técnicos y resuelven todas las dudas con respecto a tu vehículo, espero sigan prestando ese excelente servicio a los clientes More

by nery segura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Feb 19, 2021 -

Freeman Toyota responded

¡Estoy encantado de saber que ha disfrutado de su visita de servicio! Gracias por compartir su reseña favorable de nuestro Departamento de Servicio y Santos Flores. Tuyo sinceramente, Mark Fusselman Gerente

Feb 28, 2023 -

nery segura responded

Gracias por el excelente servicio

February 18, 2021

I am a four time buyer at Freeman Toyota and highly recommend this dealership. All four of my cars have been serviced at Free,am. Since my previous service agent had left I now have a new service agent More

by VICKIBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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