Freeman Toyota

When I first bought my car, I had a service advisor that was awesome, I was updated with text and I was in and out in 30 min. Now, I have no idea who my service advisor is and the wait time was OVER and was awesome, I was updated with text and I was in and out in 30 min. Now, I have no idea who my service advisor is and the wait time was OVER and HOUR and I got no texts or updates. I was there at 3:10, and 2 hours later I was leaving. The cashier kept apologizing for the wait and he was the only one wkg at the counter More

I was able to get in and out within an hour with great service. That was great! service. That was great! More

Maverick is the best salesperson I have ever worked with!!! He not only kept me updated on truck availability via text message but helped me make the right decisions when trading my 4Runner for a new o with!!! He not only kept me updated on truck availability via text message but helped me make the right decisions when trading my 4Runner for a new one! He made sure that everything was quick, easy and fun! This is also the 3rd vehicle I have purchased from Freeman Toyota and they are always super helpful! Be sure to ask for Maverick when you need a new Toyota!! He will go above and beyond to make sure you are happy! More

The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. treated us with respect throughout the whole process. More

Multiple employees told me my service appt would talk one hour, it took two. When I went to ask what was taking so long, my paperwork was sitting on the checkout counter- all finished, they said the lady who hour, it took two. When I went to ask what was taking so long, my paperwork was sitting on the checkout counter- all finished, they said the lady who was in charge of my service was on the phone. When they finally got ahold of her, she said she was stuck on the phone with Allstate? What does that have to do with my car? Was I waiting an extra hour because she was on the phone? When I got home, I looked over the paperwork, it said my cabin filter was in immediate need of replacement but no one ever told me or asked and so it wasn’t replaced. Now I have to go back and I don’t even want to. Not sure if I’ll come back for service Appts anymore, probably just go to a local car shop instead. More

The whole experience was great. Everyone was friendly The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. I woud thank you Mr Tim The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. I woud thank you Mr Tim More

Ken Laird and surrounding team took care of me from start to finish. Freeman Toyota of Hurst is a fantastic dealership to buy your vehicle. to finish. Freeman Toyota of Hurst is a fantastic dealership to buy your vehicle. More

I scheduled the appt for oil change via internet. I brought my car in and my car just sit there for an hour doing nothing when I asked for my car status and until Charlene involved. No one bothered to brought my car in and my car just sit there for an hour doing nothing when I asked for my car status and until Charlene involved. No one bothered to come to the lobby asking for me. More

Always love the service. Excellent work. Service was completed in a timely manner. Great job. Tim, Desmond, Charlene and Sergio are great. completed in a timely manner. Great job. Tim, Desmond, Charlene and Sergio are great. More

They are doing great job. Staff are awesome and kind. Great service great location t Great service great location t More