Freeman Toyota - Service Center

Efficient and friendly. Good communication leading up to time of service and afterwards. Didn’t expect a car wash would be included with service. Good communication leading up to time of service and afterwards. Didn’t expect a car wash would be included with service. More

Service was good. Too many appointments at once. Frustrating to have a scheduled appointment and have to wait more than 20 minutes for someone to check you in. Also, Too many appointments at once. Frustrating to have a scheduled appointment and have to wait more than 20 minutes for someone to check you in. Also, would be nice to upgrade your waiting room with charging stations and/or at least turn the subtitles on the TV. More

They did a great service and washed the car to make it neat after service neat after service More

Steve and the other stuff are very kind. They even offered to wash my car which not all dealer do that They even offered to wash my car which not all dealer do that More

Always my choice for service. They are efficient, helpful and deliver on time. Highly recommended. They are efficient, helpful and deliver on time. Highly recommended. More

Shawn was awesome! He provided prompt and excellent service while I had my car in there! He provided prompt and excellent service while I had my car in there! More

For once in my life I had a great experience at a dealership. Tommy Chau was patient and knowledgeable about every aspect of my car buying experience. The great thing about it is he handled the entir dealership. Tommy Chau was patient and knowledgeable about every aspect of my car buying experience. The great thing about it is he handled the entire deal without going back and forth to consult a manager. We were done in two hours. I highly recommend Freeman Toyota. More

Tim FARRAND gets stuff done. If it’s on Toyota or your maintenance plan he will get it handled. He also goes over everything that you need to do or are responsible for. He’s top If it’s on Toyota or your maintenance plan he will get it handled. He also goes over everything that you need to do or are responsible for. He’s top notch and a no BS guy. More

Generally been very pleased with the quality of service at this location. Only thing I wasn't please about was the speed, where I made an appointment to get the 1st service done on the car, which amounted at this location. Only thing I wasn't please about was the speed, where I made an appointment to get the 1st service done on the car, which amounted to, making a guess here, them putting it on the the lift to ensure nothing had gotten loose? First service is normally oil change and other such things. Since I hadn't even crossed 3000 miles in 6 months, hadn't been done, ended up waiting better part of 3 hours all the same, for what should have been an otherwise quick inspection. Seems like they are over booking their service team? or perhaps understaffed with technicians? I understood when I brought my car in for diagnostic work that it was not a quick visit. Since I live further than their shuttle range, going home wasn't much of an option, so when I return for my next 6 month visit, I will be waiting again. More

Not good enough said! God bless. Leak in tail light inherited from purchase. I expected better from freeman! God bless. Leak in tail light inherited from purchase. I expected better from freeman! More