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Freeway Ford

Bloomington, MN

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951 Reviews

9700 Lyndale Ave S

Bloomington, MN

55420

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Showing 951 reviews

January 01, 2019

Recent service Although I disagree with this recent fascination about everyone's opinion, the service I received from them was performed quickly and professionally. More

by BLBLOOMQUIST
Recommend Dealer
Yes
Employees Worked With
Walter Odell
January 01, 2019

Awesome experience! Everything went really smoothly and a really enjoyed the whole process. I highly recommend this dealership. It was very clean inside and I didn’t feel More

by LEONARDLARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lincoln, Brian Ward, Glen Saunders
Jan 22, 2019 -

Freeway Ford responded

Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 01, 2019

Great experience at freeway ford! We had a fantastic experience at Freeway Ford! No pressure, lots of explaination of deals and we feel like we got the best customer service! More

by ajchristensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Shocinski, Glen Saunders
Jan 22, 2019 -

Freeway Ford responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know! Take care!

December 31, 2018

Jonathan was awesome Jonathan F was very helpful and went above and beyond to make sure my car had everything it needed to run perfectly! Great great service More

by mns556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steinhorst, Jonathan Fern
Jan 22, 2019 -

Freeway Ford responded

We appreciate your feedback of our Staff's outstanding service! Please let us know if you have any additional questions about services you received and thank you again for choosing Freeway Ford!

December 28, 2018

Problem was not fixed! In the past they have been great, recently not so much. My service truck has been in the shop for almost 3 weeks this month for the same problem with More

by Unoamore01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Martin, Gregg Brandt, Brian Ward, Rob Stewart, Ryan Neis
Jan 16, 2019 -

Unoamore01 responded

The past few weeks the team at Freeway Ford have really stepped up, they have gone above and beyond to service my needs, this is the customer service that has kept me coming back. The communication has been awesome and the willingness to do what it takes for the customer has been outstanding. Since I can’t retract my earlier review I feel it is necessary to give an update as the customer service have been fantastic and I would recommend this dealership, I will be buying a new truck from them shortly and will continue using them for the service on my vehicles.

December 28, 2018

In and out Excellent customer service. Staff is so friendly and helpful. I go to this dealership for everything, and I wouldn't go anywhere else. Thank you! More

by TMCGRUDER60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Jan 22, 2019 -

Freeway Ford responded

Thanks for the great star-rating! At Freeway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 28, 2018

Kudos to Tyler! Tyler in service excelled by providing outstanding customer service on a recent visit. He explained the issue in detail and answered every question I More

by totaldarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sundberg
Jan 22, 2019 -

Freeway Ford responded

We are pleased to hear everything was completed to your satisfaction! At Freeway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 28, 2018

Back Door Lock - A mystery why it wouldn't lock! My Escape had an issue with the locking system for the back hatch. Tyler was diligent in trying to figure out why the door wouldn't latch. It took a More

by PATTISEARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sundberg
Jan 22, 2019 -

Freeway Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2018

Oil change Was told that it would take 90 minutes as they were busy but instead of 90 it was only 45. Was out in less time then they said. More

by SANTAMARK53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Jan 22, 2019 -

Freeway Ford responded

Thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 25, 2018

New vehicle purchase Very friendly and personable staff. They were able to answer all my questions and a joy to work with. There was a great selection of vehicles. I am ex More

by TwinsFan19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Martin, Chris Hoffman
Jan 22, 2019 -

Freeway Ford responded

Your comments keep us motivated and working hard for all our guests! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

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