Freeway Toyota of Gilroy

They were very friendly answering all of my questions the center was very clean and the coffee was great center was very clean and the coffee was great More

This is the second car that I bought from this car dealership. The first one was for my daughter almost two years ago. This car is for my son. I came back because I appreciate the customer service. dealership. The first one was for my daughter almost two years ago. This car is for my son. I came back because I appreciate the customer service. More

Great customer service! Also loved that I wasn’t pushed into anything but rather explained Also loved that I wasn’t pushed into anything but rather explained More

Great dealership Sales Service and Parts Ask for Ivan Cordova in sales before the new auto Tariffs kick in on April 3, 2025 Cordova in sales before the new auto Tariffs kick in on April 3, 2025 More

Very helpful and pleasant to work with. We had a good idea of what we wanted before we arrived so it was pretty easy. We had a good idea of what we wanted before we arrived so it was pretty easy. More

Jonathan said we the car had the mats and then once the car was purchased as we were getting ready to leave. Turns out the car did not come with mats. His response was “you’re buying a used car”. Also no e car was purchased as we were getting ready to leave. Turns out the car did not come with mats. His response was “you’re buying a used car”. Also no extra key! He said you are buying a used car yet other dealers will give you two keys. I know because my family has bought used cars and they always get a second key. Toyota Gilroy sucks! They lie to their customers to get sales. They lie about everything including the finance department. Don’t trust them! They are horrible people. Go elsewhere. Maybe Seaside or Santa Cruz. Even Salinas but don’t go to Gilroy Toyota! They do this to every one! They hide things in the contract and don’t talk to you about additional charges they add to your contract. Even after you say no to something finance still adds the extra charges and Amber is a rude person. She has horrible customer service as everyone else does. Don’t trust them! They are bad people!!!! More

I had a pleasant first experience at your dealership. I received wonderful service and I would come again. I received wonderful service and I would come again. More

The sales people worked together to find the car that would fit my requests. Called when it arrived. Finance was easy to work with as were they all. Got in, test drove/inspected the car, did the phone would fit my requests. Called when it arrived. Finance was easy to work with as were they all. Got in, test drove/inspected the car, did the phone apps and got out quickly. Thanks to Edenn, Oscar and Amber More

Excellent experience thank you very much for the professional staff in sales & finance thank you professional staff in sales & finance thank you More

This place is unethical. Today we were quoted a price on a 2025 Prius from their sales department that they would transfer from their sister dealership within 1-2 days. A p Today we were quoted a price on a 2025 Prius from their sales department that they would transfer from their sister dealership within 1-2 days. A price was agreed upon and they told us we just need to come in an pay a deposit. We agreed and drove over an hour to get their per out agreement. When we got there, something didn’t seem right. They handed us off to a different sales person who had all our info already. They started some sales pitch on prices that were WAY above MSRP and we told them we already were told a price that wee will pay. They then raised the price they told us by $5,000 and told us that is the price and it’s a great deal. Upon immediately asking to speak with their manager, the manager said their sales people are not authorized to give pricing and basically take or lave the deal. The price they were quoting for the model was $5,000 above MSRP!! What a SCAM. We left. Never do any business with them. They use a tactic of giving you a fir price to get you in, they once you get there they start some “research pitch” on pricing for the vehicle which was not valid because we were already at other dealerships and thy tell us it is mandatory for you to listen to their pitch. This is to try to convince you that $5,000 more then what they agreed to sell the car to you is valid. I am actually going to se what I can pursue against this dealership for unethical sales practices and verbal agreements. More