Fremont Toyota

The agent assisting me was friendly. The facility is clean. Best of all, its close to my home The facility is clean. Best of all, its close to my home More

The team was really accommodating and answered all my questions. Service was quick and efficient and I was out of there in no time! questions. Service was quick and efficient and I was out of there in no time! More

The place is nice and clean with friendly staff Came here for an oil change and was served by Adrian Cruz. Adrian was fantastic and very helpful. I look forward using his services in the future. here for an oil change and was served by Adrian Cruz. Adrian was fantastic and very helpful. I look forward using his services in the future. More

Maria es the best! !!! If Maria not at Toyota I’m not going . The room for waiting is great with the coffee maker. !!! If Maria not at Toyota I’m not going . The room for waiting is great with the coffee maker. More

Adrian, the service advisor talked to fast, mumbled his words, complained to me about another customer. I waited over 30 minutes to be checked in. He never called to say my car was ready. I dropped it off words, complained to me about another customer. I waited over 30 minutes to be checked in. He never called to say my car was ready. I dropped it off at 9:30. I called at 3:30 and a woman told me it was done and to come down. I got there at 4:00, no Adrian no paperwork done. Multiple people looked for him 30 minutes later he showed up did the paperwork. He wasted so much of my time that day. I will never use him as a service advisor again. I dropped my car off for an oil change and because my husband and I have both noticed it accelerates when making right turns. This does happen intermittently. The paperwork says they took it for a test drive but couldn't duplicate it. The mileage in on my car was 15048. The mileage out on my car was 15048. The same mileage. They didn't try very hard to duplicate it. More

As I drove in I was greeted and asked how I could be served. This was a great first impression. He the called my service technician who also greeted me and asked how I could be served today. Maria is served. This was a great first impression. He the called my service technician who also greeted me and asked how I could be served today. Maria is always a pleasure to see when I come here because she provides excellent customer service. She made sure that I was comfortable in the customer lounge and stated that she would let me know when my car was done. It didn’t take more than 45 minutes and I was back on the road. Service like this is why I love that I purchased a Toyota. Maria would be a great representative for one of Fremont Toyota’s tv commercials. More

Service manager Philip Travers was attentive, pleasant, knowledgeable and helpful. He was also very thorough. knowledgeable and helpful. He was also very thorough. More

Very helpful and polite. The best customer service that I’ve ever had. Thank you. The best customer service that I’ve ever had. Thank you. More

I scheduled appointment for second key with 10k service and after service complete I didn’t got key and call for car available for pickup. Scheduled another appointment for key. and after service complete I didn’t got key and call for car available for pickup. Scheduled another appointment for key. More