Fremont Toyota

I had issue with airbag. It was under warranty repair. Nick was prompt in communicating and taking care of the issue. It was under warranty repair. Nick was prompt in communicating and taking care of the issue. More

Maria is very caring and honest. She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always j She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always just business and overpriced. she puts herself into my shoes, gives me honest feedback and takes care of my needs. I can trust her judgement and suggestion . I really appreciate her help! ~Gladys Ho More

The service and service advisor were good. But the only concern was that they didn’t done the car wash and cleanings properly. Hope you guys will work on it. Thanks But the only concern was that they didn’t done the car wash and cleanings properly. Hope you guys will work on it. Thanks More

La señora Maria nos atendió muy amable y rápido también lavo la camioneta. Muchas gracias Maria. lavo la camioneta. Muchas gracias Maria. More

Been using Fremont Toyota Service Center since 2005 and have never had an issue. Great service writers. have never had an issue. Great service writers. More

My service advisor was nice and friendly. Overall the service was pleasant and quick. I was able to check in and check out the car quickly. Overall the service was pleasant and quick. I was able to check in and check out the car quickly. More

Great team. Very professional. Took good care of us. Good place to buy a car. Very professional. Took good care of us. Good place to buy a car. More

First time servicing for this new car. All went as was expected. Good customer service all around. All went as was expected. Good customer service all around. More

Absolute worst dealership experience of my life! After my wife and I dropped our brand-new 2024 Toyota Corolla for it’s first maintenance appointment a Toyota employee parked our car inappropriately After my wife and I dropped our brand-new 2024 Toyota Corolla for it’s first maintenance appointment a Toyota employee parked our car inappropriately and dangerously in non-parking space along the three one-way service lanes despite numerous open and safe spots available in the adjacent parking lot. As my wife backed out slowly and carefully a tow truck driver—unsafely allowed in the service lanes—backed a towed car more than 25 feet into our car crushing the back driver-side door and sending shattered glass throughout the car’s interior. Damage caused is more than $6,000. The most insulting and unbelievable aspect was that not a single Toyota employee of more than ten even asked my wife if she was hurt or needed help. They just stood there more than 20 yards away taking turns staring, talking, or as one employee did, finding amusement in what happened. The only advice was that they’re not responsible and we should call the police. The tow truck company would not provide their insurance information or give any names. The driver left as he had another pickup they were late for. Four days later and despite the clear errors and unsafe SOP’s this Fremont Toyota staff and dealership follow, and our repeated calls—some dealing with very rude and uncompassionate employees—we have yet to have any return call from executive management that was away at a conference that day. And after purchasing five Toyotas in 20 years, we will NOT recommend Fremont Toyota or go there for any purchase nor servicing under the current franchise ownership ever again. I am deeply grateful my wife did not need medical attention as I can only imagine where our family would be as a result of these indolent bystanders. More

Pat was welcoming & easy to talk to. Great follow up on when vehicle was ready around noon. Had an appointment at 930am on a Saturday so expect to wait for a couple of hours. Great follow up on when vehicle was ready around noon. Had an appointment at 930am on a Saturday so expect to wait for a couple of hours. More