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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.6
5,715 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,716 reviews

September 03, 2023

Nice friendly helpful that’s best personal Best salesman I will go back is I need one more car Tanks More

by rodingomezcanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Fremont Toyota responded

We greatly appreciate the detailed review! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Fremont Toyota an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care!

September 03, 2023

Very helpful and informative. However during the final close for the sale, it seemed like there was miscommunication between the sales team and finance manager. Also didn’t like More

by rosary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Fremont Toyota responded

We are disappointed to know you did not enjoy your experience with our sales team. Please reach out to our General Manager, Bill Mason, at bmason@fremonttoyota.com so we can learn more about your concerns. Thank you for taking the time to share your thoughts with us and we hope to hear from you soon.

September 03, 2023

Very efficient and competent staffs. Updated me in a timely manner. I appreciated the effort. More

by GLOWWORMSALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

September 02, 2023

After long time, I experienced great service at Fremont Toyota. Yvonne Atalig was highly polite, professional and caring in providing outstanding customer service. She explained to me the work that was go More

by SAFDARCHISHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
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Sep 05, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

Sep 05, 2023 -

SAFDARCHISHTY responded

👍👍👍

September 02, 2023

great service. all my issues were taken care of. the return of a car wash was great. More

by JANG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig was a great help
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Sep 05, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

September 02, 2023

My tires bolts were not tightened and made a loud clanking sound. Had to take it back again More

by ToYo Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Munoz and Raymond Saradpon
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Sep 08, 2023 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your previous experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your patronage and that you gave us another opportunity to earn your confidence back in our business. If you’d like to discuss this further, please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

September 02, 2023

Good service. Our sales rep Kourosh was very helpful, polite and guided us through the entire process efficiently. More

by baralsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Fremont Toyota responded

Thanks for letting us know about your experience! Customer service will always be one of the Fremont Toyota team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

September 02, 2023

Pat is great with all of my service needs, he makes it quick and easy. More

by BNATASHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

September 02, 2023

Maria is an amazing person she always goes above and beyond Maria always makes sure we are satisfied More

by BLANCAMENDEZ2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

September 02, 2023

Maria is the reason I will stay loyal to Fremont Toyota. She is super polite and desires to satisfy customer needs. Give her a pay raise! More

by thelaux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

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