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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.6
5,895 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,895 reviews

October 28, 2023

I work with Steve over 15 years,he is very good and polite,so I moved to Tracy, I still work with w. More

by sinsinwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

October 28, 2023

Best customer service with the kind of service Maria gives her customers I would go no where else the best! More

by TIFFANYCORDERO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

October 27, 2023

This dealer charge me a lot of money and I still have the same problem on my car , they want me to bring my car back and they want to charge me again ( this is what they said)for the same issue 🤷🏻‍♂️ More

by chavaurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky Gastrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the manager name
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Oct 30, 2023 -

Fremont Toyota responded

Thank you for your candid feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent service experience with us was less than stellar, and we would like to speak with you regarding your visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. Thank you.

October 27, 2023

I would recommend to many of my friend in the future to visit this dealership More

by kHNG022473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Eduvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Fremont Toyota responded

Thank you for your continued loyalty to Fremont Toyota! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

October 27, 2023

We really appreciated the team to help us get the car we wanted, especially Harry. He was patient to answer all questions we asked. This is a great experience to buy a car there. More

by tmcarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Zeng
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Oct 30, 2023 -

Fremont Toyota responded

Thank you for leaving us this great review! We are delighted to hear you had a great car buying experience with our team. Please let us know if you need anything else! - Your Fremont Toyota team.

October 27, 2023

Carlo listened to my daughter’s love for Tacoma. We appreciate all his help. He made it happened and she now feels safe driving her truck. Thank you and shout out to Carlo!!!!!!! More

by AILEENAGCAOILI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Azarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Fremont Toyota responded

Thank you for your continued loyalty to Fremont Toyota! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

October 26, 2023

The are kind of sneaky when you need to buy back your car, not very friendly financial manager More

by TCBY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manager, Michael ?
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Oct 26, 2023 -

Fremont Toyota responded

Thank you for your feedback about your recent experience with us and we’re sorry to hear that your visit missed the mark. We take customer feedback very seriously and are trying to continuously improve. Here at Fremont Toyota, our optimum goal is to treat our customers with the utmost respect, transparency, and professionalism. We’d appreciate the opportunity to discuss the details of your experience further; if you’re open to communication, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com. We hope to hear from you soon.

October 26, 2023

On time, and got the job done in a breeze. I would highly recommend the service department. More

by ZABEEHKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 26, 2023

the team at Fremont toyota helped inspect my car for windshield damage and supported me throughout the warranty replacement process . Muñoz and his teammate Eyvonne were really helpful, patient and coop More

by N23OEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Muñoz and Mrs. Eyvonne
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Oct 26, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

October 26, 2023

Great job, fast and easy turnaround on the maintenance. Service is superb and the employees are very accomodating More

by JBCDELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

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