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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.6
5,716 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,716 reviews

August 16, 2023

Brought us in early to get our service done. Helped us out. It was nice. More

by IHCEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Fremont Toyota responded

Thank you so much for your 5-star review! We strive to provide our customers with a positive experience, and we are glad that we were able to do that for you. We hope to see you again at Fremont Toyota!

August 16, 2023

Quick respond and job done which is better than the last time. Instead of driving infront of service area, customer needs to find his own car in a large parking space which is bad. No more pickup and deli More

by dennis.leong5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Fremont Toyota responded

Thank you for your feedback. We are glad to hear that you were happy with the quick response and the quality of the work done on your car. We understand that you are not happy with the changes to our service policies, and these changes may not be convenient for all of our customers. We appreciate your feedback and we will continue to work to improve our customer service. We look forward to serving you again in the future!

August 16, 2023

Very good and courteous service. Steve sako service advisor is always talking care of my needs. More

by RAJNISHAH589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Fremont Toyota responded

Thank you for your feedback! We're so glad that Steve Sako was able to provide you with such a great experience. Thank you for choosing Fremont Toyota and we look forward to serving you again in the future

August 16, 2023

Excellent service with Steve Sako will return for sure and will recommend to other relatives and friends More

by BSTART2126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Fremont Toyota responded

Thank you so much for your 5-star review! We are so glad to hear that you had an excellent experience with Steve Sako. We appreciate you recommending us to your friends and family. We strive to provide our customers with the best possible service, and your feedback helps us to achieve that goal. We look forward to serving you again in the future!

August 16, 2023

Good customer service, service advisor is kind. Need to improve location of car after service by having dedicated parking area. More

by virgilio.lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 17, 2023 -

Fremont Toyota responded

Thank you so much for your feedback! We are so glad to hear that you had a positive experience with our customer service. We appreciate you letting us know about the need for a dedicated parking area for cars after service. We will look into ways to improve it. We sincerely value your business and look forward to seeing you again

August 16, 2023

My favorite Toyota shop in the area and we have quite a few around here. Belal was very nice to work with this visit. More

by JBURT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
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Aug 16, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

August 15, 2023

He is very nice and knowledgeable know his job thank you very much I appreciate it More

by ROYAHASHIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
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Aug 16, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

August 15, 2023

It is quite nice to work with the friendly staff. Service was very good in terms of maintaining the timings. More

by MURALIRAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember the staff worked with.
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Aug 16, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

August 15, 2023

Very good service , my Toyota now looks good now. I like there and trust all their service More

by TNTH2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

Sep 06, 2023 -

TNTH2012 responded

Very good service

August 15, 2023

This was my first experience at this dealer and Maria made it fantastic. Maria greeted me as my car was in line with a warm good morning and assured me that she would be with me soon. Maria then followed More

by ANTONIOSWANCY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

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