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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.6
5,914 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,914 reviews

October 11, 2023

Kenneth is very nice and very helpful. He informs me well about the car and let me decide which one I like. He manage to take care of the customer from start to finish by not making me fel More

by ronbedista888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Eduvala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Fremont Toyota. Thank you for trusting us with this process!

October 11, 2023

Overall, it was a good experience. I am very happy with the service delivered. Thanks. More

by DVIJ_SJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 12, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 11, 2023

Excellent attention, quality,Clarity , attention y my language, fast service and many options, thanks for coffe More

by NIETOCEDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

October 11, 2023

service advise sucks , poor communication, didn’t care about customers, holding customers vehicle too long More

by caynguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Fawad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

Oct 12, 2023 -

caynguyen responded

i bought my brand new toyota tacoma in January 01-2023 after got it a month the roof rack cover fly off when i was on freeway in raining day so i stopped on freeway and get the strips that cover the roof rack bolts holes . and in september i note it the headline had a water stain, ì brought my tacoma back to dealership and they examined my truck and said i try to put the roof rack on my truck and took off that’s why water is leaking thru my headliner,, but i got the truck brand new ,, i never did anything to my truck that’s what i told the service guys, but they didn’t believe me ,, and kept my truck for 3 weeks and didn’t do anything besides sealed all bolt’s holes and retailers the headliner, but the stain stills there , they waisted my time and the truck didn’t get done right,, i will call the bureau auto repair to take care of this mess

October 11, 2023

I am a former Navy Officer, who made the rank of Lieutenant Commander. I have been in Fremont/Silicon Valley for 46 years.Fremont Toyota has the Best Customer Service that I have ever experienced. M More

by Gerald.Sobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

October 11, 2023

Yvonne was a delight to work with. Very attentive and patient listening to what all I wanted to get looked at and the recommendations on what were needed immediately More

by KALYAN.GUMMADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

October 11, 2023

I had a very good experience buying my car at the showroom in Fremont. The staff there were very helpful and attentive.Will recommend them to my friends. More

by RIBIROSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael prak
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Oct 12, 2023 -

Fremont Toyota responded

Thank you for leaving us a glowing review about your car buying experience at Fremont Toyota! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

October 10, 2023

juan was very patient and understanding for a first buyer like me. would definitely recommend him if you need assistance More

by angygnz14
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Hassanzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Fremont Toyota responded

Thank you for leaving us a glowing review about your car buying experience at Fremont Toyota! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

October 10, 2023

Yvonne was friendly and responsive and made servicing my car an easy task. Thank you! More

by Chien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
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Oct 11, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

October 10, 2023

Maria Castillo is an awesome customer service representative. She is the sole reason I continue to do business at Fremont Toyota! Thank you Maria. More

by thelaux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

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