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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.6
5,950 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,950 reviews

October 05, 2023

My service manager was Yvonne , she is very thorough, and follow up /reply promptly, she is the best. she found a wonderful technician to fix my brand new full electric car. More

by S-KWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
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Oct 05, 2023 -

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

October 05, 2023

Manuel Cruz is the best car salesperson I’ve ever worked with. He is communicative, efficient, knowledgeable, respectful. I would enjoy working with him again in the future. More

by hlinkowich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Fremont Toyota responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Fremont Toyota for any future vehicle questions or services.

October 05, 2023

The advisor {Belal Najibyar} who worked on my car is friendly and helpful. He explained in detail about the service I ordered. More

by PHIL_DANG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
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Oct 06, 2023 -

Fremont Toyota responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!

October 04, 2023

Thank you very much for excellent service! Phil Stravers is very helpful and he explained us well about services to be performed. More

by HINA640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hernandez
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Oct 04, 2023 -

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

October 04, 2023

Excellent place to have car service done. People are kind helpful and easy to talk to. More

by LUMALUNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 04, 2023

Selling the car is not as originally agreed, the price of the car is increased at the time of pickup More

by CPAHOHIEU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alaint Oliva
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Oct 09, 2023 -

Fremont Toyota responded

Thank you for your feedback about your recent sales experience with us and we’re sorry to hear that your visit missed the mark. We take customer feedback very seriously and are trying to continuously improve. Here at Fremont Toyota, our optimum goal is to treat our customers with the utmost respect and transparency. We’d appreciate the opportunity to discuss the details of your experience further; if you’re open to communication, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com. We hope to hear from you soon.

October 03, 2023

Friendly staff , outstanding service from the tech, service adviser to service manager . Special thanks for the professional job from the foreman Tee, extra care from service writer Nicolas and the s More

by CKEVIN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer Nicolas , foreman Tee
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Oct 03, 2023 -

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

October 03, 2023

Nick from service department was very prompt with his assistance and also very helpful. He provided me with excellent service. More

by nsolomon00048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK FROM SERVICE DEPT
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Oct 04, 2023 -

Fremont Toyota responded

Wow! Thank you so much for all the kind remarks to our team at Fremont Toyota! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again.

October 03, 2023

Excellent service people are friendly knowledgeable they seem to have their scope of work well maintained More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

October 03, 2023

Excellent service from timely service to customer service, excellent communication and great pricing. Toyota Fremont is my go to service provider. More

by MARIALREYES510
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

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