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Fremont Toyota

Fremont, CA

4.6
5,990 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,990 reviews

September 04, 2022

I can honestly say Maria Castillo is a breath of fresh air. What I like the most about her she greets you with a smile and she is very honest. She explained the service that was needed in full detail. She More

by WYCHE_KIMBERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Sep 06, 2022 -

Fremont Toyota responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

September 03, 2022

I forgot her name, she was very helpful and answered all questions I had thank you More

by LANLU425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Sep 06, 2022 -

Fremont Toyota responded

We strive to achieve that. Thanks for letting us know! And thanks for servicing your vehicle here!

September 03, 2022

Excellent service from Ramiro; but the two-hour service took an hour longer than estimated. More

by KGJMOM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Sep 06, 2022 -

Fremont Toyota responded

Thank you for sharing your experience with us, Hugh. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

September 02, 2022

The service man was good and understood my situation to help me pick up my car earlier than the schedule. More

by PHANHT1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Symantec Apple
Sep 06, 2022 -

Fremont Toyota responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again!

August 30, 2022

Though my car was 30 days out of warranty, Toyota Corp chose to honor the warranty as a sign of good will and fixed my issue with no charge-they are a CLASS ACT More

by BONNIELDENISAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tedd Romano & Service writer Maria
Aug 31, 2022 -

Fremont Toyota responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

August 30, 2022

Best service manager, Steve Sako. Very professional, very thorough, and knowledgeable. I will continue to bring my Camry in fremont Toyota. More

by LLVALENTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Aug 31, 2022 -

Fremont Toyota responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again!

August 30, 2022

This time was the best time for me cause I waited for less than an hour so nice More

by SOEYU27
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Aug 31, 2022 -

Fremont Toyota responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

August 26, 2022

I continue to do my car service because of Steve Sako. He is the best service manager I have dealt with since 2011. Very professional, thorough and knowledgeable. More

by LLVALENTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve sako
Aug 29, 2022 -

Fremont Toyota responded

Thank you so much for the positive review. Steve will be thrilled to hear you had such a positive experience! We hope to see you again soon!

Aug 29, 2022 -

LLVALENTON responded

Toyota Fremont is lucky to still have Steve Sako in their Service Department. Ver professional, highly experienced, great customer service and overall I am ver much happy and comfortable to bring my camry to Toyota Fremont.

August 25, 2022

Simon Dhamarwan is a good guy. He called me back. Please keep him for future management positions. Thanks More

by mikehhoang
Recommend Dealer
Yes
Employees Worked With
None
Aug 26, 2022 -

Fremont Toyota responded

Thanks! We greatly appreciate your business and very kind words! Simon is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing us!

August 25, 2022

Courteous service, very nicely explained the details of the service, car was delievred clean and nice More

by SUDHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro
Aug 26, 2022 -

Fremont Toyota responded

Thanks! We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

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