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Fremont Toyota

Fremont, CA

4.6
5,837 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,837 reviews

August 19, 2021

Roderick Buttram, Displayed experience and knowledge Roderick Buttram, Displayed experience and knowledge about the type of car I wanted to purchase. Excellent customer service and I like the way he to More

by SANDRA590866
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fremont Toyota responded

Thank you for taking the time to write this wonderful review, Sandra! Roderick will appreciate the kind words! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Thank you for the recommendation and let us know if you need anything else!

August 18, 2021

It was an excellent Quality service provided during mi visit. Also response time was very good. Another feedback is that you maintain good 5Ss facility. Raffi is extremely competent very good!!! More

by QUALIVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Fremont Toyota responded

Thank you for leaving your comments! It is great to hear Raffi was helpful to you during your time with us at Fremont Toyota. We appreciate your business and look forward to working with you again!

August 17, 2021

Simon has done an excellent job helping us purchase our RAV4. Yesterday he in person delivered the documents to our house for our signature. He is very polite, professional and helpful. Thank you Simon. More

by HCHENG25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon
Aug 20, 2021 -

Fremont Toyota responded

Thank you for the 5-star review! We're happy to hear Simon could help you during your visit to find your new RAV4. We always want to make things convenient for you so we look forward to working with you again!

August 17, 2021

The 5 star is solely for the Salesperson ..I got lucky to have been guided by Pascha alimohaadi. He knows how to treat people and he will go the extra mile for you. If you’re in the market ask for Pascha yo More

by ECHON12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pasha (PJ) Alimohammadi , Jason Eder
Aug 20, 2021 -

Fremont Toyota responded

We appreciate the positive review! We're happy to hear that Pascha was able to help you during your time with us. We appreciate you letting us know how we can continue to improve and look forward to seeing you again when your new vehicle needs a tune-up.

August 16, 2021

We had a bad experience today. After watching Irene Cabana's commercial on TV, my husband and I decided to give her a visit, as we were in the market to purchase a brand new car for my granddaughter. I More

by ucantaffrdme
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
IRENE CABANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fremont Toyota responded

Thank you for letting us know about your experience. It is unfortunate to hear that your interactions with one of our sales team was not up to par. Our ultimate goal at Fremont Toyota is customer satisfaction, and because of that, we would like to speak with you in greater detail to learn how we can improve. In addition, we would like to personally apologize and attempt to make things right with you. Please reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com at your convenience. We appreciate your consideration of Fremont Toyota and we look forward to speaking with you soon.

August 16, 2021

Had a good experience and was able to get everything we needed. Got everything answered and nothing was left out from what we wanted for the car. More

by JASKIRANDULEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Fremont Toyota responded

That's great to hear! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fremont Toyota and we hope to see you again.

August 16, 2021

Micky Gastrock was very pleasant and detailed when explaining what services were going to be done on my vehicle. I let him know my concerns and he gave me a peace of mind that everything I mentioned w More

by ALLYSON.ANCHETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Aug 18, 2021 -

Fremont Toyota responded

That's excellent. We are so glad to hear Micky was the one to assist you during your visit and provided such an assuring and informative visit. We'll be sure to share this feedback with him and our management team. Thank you for continuing to choose Micky Gastrock at Fremont Toyota for your vehicle services. It's our pleasure to work with you, and we look forward to working with you again in the future.

August 14, 2021

Service, communication, and professionalism is always excellent from Steve Sako. He is the reason I return. I fully trust him for his advice and knowledge. We have been a customer for many years and will More

by Karen Aurelio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako Service Mgr
Aug 17, 2021 -

Fremont Toyota responded

Thank you so much for the review, Karen! It's fantastic to hear that Steve has been able to continually provide you with exceptional service. If there is anything else that you need please stop by to see us. We look forward to seeing you again soon!

August 13, 2021

Awesome!!!! Excellent customer service. Salesperson Lloyd very professional he let us do the test drive and he is showing us three different cars that we like. More

by Petercyu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Villanueva
Aug 17, 2021 -

Fremont Toyota responded

We really appreciate your review! We are so glad that Lloyd and the team were able to get you just what you needed. Please let us know if there is anything else we can do for you.

August 11, 2021

Top notch experience. Made the drive from Fresno to Fremont cause no one in the valley had what we were looking for. Simon was a pleasure to work with. Whenever it’s time to upgrade my partners ride I’ More

by YEAH559DUB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Fremont Toyota responded

Thanks for the feedback! It's great to hear Simon was a pleasure to work with and took good care of you. That's exactly what we aim for here at Fremont Toyota. Congratulations on the new car- and please let us know if there is anything else we can do for you!

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