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Fremont Toyota

Fremont, CA

4.6
5,961 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,961 reviews

August 23, 2021

Ervin did a great job with helping me to do the four wheel alignment last week on 8/19/2021. He provided the best customer service. Great experience :) More

by HASINANUSRATTY2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin assist manager
Aug 24, 2021 -

Fremont Toyota responded

Thank you for leaving your review! We are happy to hear that Ervin was so helpful during your time with us at Fremont Toyota. We appreciate your business with us and look forward to serving you in the future!

August 22, 2021

Very good costumer service Cesar was very helpful and I like how he explained everything I love my new car I really like it . Thank you More

by EDITHLEON3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Fremont Toyota responded

We are thrilled to hear how helpful our staff was for you!

August 21, 2021

I am happy that I have got good help and service from the dealer, who cared and comforted me while I spent a few hours there. More

by YUGUOLIANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Osmani
Aug 24, 2021 -

Fremont Toyota responded

Thank you for taking the time to let u know what a pleasant experience you had!

August 20, 2021

I always have a great experience when I come in for servicing. I usual work with Belal N.. He always provides the best customer service. More

by JOSEPHINEMCHAPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Aug 23, 2021 -

Fremont Toyota responded

Thank you for the great review, Josephine! We're so glad to hear Belal always provides you with the best customer service on every visit! We appreciate your continued business and loyalty to us, and we look forward to seeing you again next time!

August 19, 2021

Roderick Buttram, Displayed experience and knowledge Roderick Buttram, Displayed experience and knowledge about the type of car I wanted to purchase. Excellent customer service and I like the way he to More

by SANDRA590866
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Buttram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fremont Toyota responded

Thank you for taking the time to write this wonderful review, Sandra! Roderick will appreciate the kind words! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Thank you for the recommendation and let us know if you need anything else!

August 18, 2021

It was an excellent Quality service provided during mi visit. Also response time was very good. Another feedback is that you maintain good 5Ss facility. Raffi is extremely competent very good!!! More

by QUALIVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Fremont Toyota responded

Thank you for leaving your comments! It is great to hear Raffi was helpful to you during your time with us at Fremont Toyota. We appreciate your business and look forward to working with you again!

August 17, 2021

Simon has done an excellent job helping us purchase our RAV4. Yesterday he in person delivered the documents to our house for our signature. He is very polite, professional and helpful. Thank you Simon. More

by HCHENG25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon
Aug 20, 2021 -

Fremont Toyota responded

Thank you for the 5-star review! We're happy to hear Simon could help you during your visit to find your new RAV4. We always want to make things convenient for you so we look forward to working with you again!

August 17, 2021

The 5 star is solely for the Salesperson ..I got lucky to have been guided by Pascha alimohaadi. He knows how to treat people and he will go the extra mile for you. If you’re in the market ask for Pascha yo More

by ECHON12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pasha (PJ) Alimohammadi , Jason Eder
Aug 20, 2021 -

Fremont Toyota responded

We appreciate the positive review! We're happy to hear that Pascha was able to help you during your time with us. We appreciate you letting us know how we can continue to improve and look forward to seeing you again when your new vehicle needs a tune-up.

August 16, 2021

Had a good experience and was able to get everything we needed. Got everything answered and nothing was left out from what we wanted for the car. More

by JASKIRANDULEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Fremont Toyota responded

That's great to hear! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Fremont Toyota and we hope to see you again.

August 16, 2021

We had a bad experience today. After watching Irene Cabana's commercial on TV, my husband and I decided to give her a visit, as we were in the market to purchase a brand new car for my granddaughter. I More

by ucantaffrdme
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
IRENE CABANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fremont Toyota responded

Thank you for letting us know about your experience. It is unfortunate to hear that your interactions with one of our sales team was not up to par. Our ultimate goal at Fremont Toyota is customer satisfaction, and because of that, we would like to speak with you in greater detail to learn how we can improve. In addition, we would like to personally apologize and attempt to make things right with you. Please reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com at your convenience. We appreciate your consideration of Fremont Toyota and we look forward to speaking with you soon.

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