Back

Fremont Toyota

Fremont, CA

4.7
4,172 Reviews
Contact Dealership

5851 Cushing Pkwy

Fremont, CA

94538

Directions

By Type

Showing 4,172 reviews

March 11, 2013

When I Go to Fremont Toyota to have my Oil changed or my truck serviced I know that I will be in good hands. I have always been leery of mechanics or service writers, but at Fremont Toyota, I feel assure More

by jackpotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Logan
Mar 12, 2013 -

Fremont Toyota responded

Sherry, thank you very much for taking the time out of your surely busy day to leave this review! I am thrilled to hear that our service department has exceeded your expectations from the time you walked through the door until your car was back on the road. We appreciate that you trust us with the care and servicing of your truck. Next time you need service, or if you would like to take a test drive, give us a call or stop by! Also, check out our Twitter page for awesome deals on service. Sincerely, Robert Jordan, Marketing Director, robert@fremonttoyota.com

March 09, 2013

Our Prius has been serviced at Fremont Toyota almost from its first mile - now at 280K, we are very satisfied with everything Fremont Toyota has done. Routine service is always performed efficiently, and the More

by teky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako, Ramiro Orozco
Mar 11, 2013 -

Fremont Toyota responded

Thanks for leaving this great review of Fremont Toyota and continuously being our loyal customer! Hearing about great experiences like yours solidifies that we are doing our part in providing quality service for our customers. Steve and Ramiro are definitely valued members of our team and it's great that they were able to assist you while at our dealership. Please contact us with any questions and check out our Twitter page for access to great specials. Robert Jordan, Marketing Director, robert@fremonttoyota.com

March 06, 2013

I had a pleasant purchasing experience, but I had to have new tail lights installed as the ones on the vehicle I purchased had been stolen. I was told on Saturday that my new truck would be ready for pick up More

by JennJohnson2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel (service manager
Mar 06, 2013 -

Fremont Toyota responded

Jenn, I would personally like to apologize for any confusion you may have experienced while getting your truck serviced at Fremont Toyota. Our top priority is delivering excellent customer service and I’m disappointed that you felt frustrated and dissatisfied with our communication. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution. Please contact me at your earliest convenience. Sincerely, Rachel Ghiringhelli, Customer Relations Manager, rachel@fremonttoyota.com

March 06, 2013

Their service is very convenient and fast,the staff was very warm and would often ask what we needed.The employee helped me find the car which I want.And the prices in my budget. More

by erinlee93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Chang
Mar 07, 2013 -

Fremont Toyota responded

I’d like to start off by thanking you for taking the time to leave this excellent review and rating for us. We work very hard to provide our guests with convenient and efficient service so it’s great to hear that we were able to deliver on this promise. I sincerely hope you’re enjoying your new car. If you have any further questions or comments, feel free to call or stop by. Also, be sure to visit us on Twitter to take advantage of our exclusive offers! Thanks again, Robert Jordan, Marketing Director, robert@fremonttoyota.com

January 24, 2013

I went to this dealer all the time. Friendly and so considerable. Because so many ppl like this dealer, better to call to make an appointment ahead to avoid waiting. Overall, perfect experience! More

by Nan Yao
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Shahgholian
Feb 11, 2013 -

Fremont Toyota responded

Thank you for taking the time to share your feedback with us! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. We work hard as a team to ensure our customers always receive great service at Fremont Toyota. It is so good to know that yours was overall the “perfect experience”. Please, do not hesitate to contact us if there is absolutely anything else we could do for you. Best Regards, Robert Jordan, Marketing Director, robert@fremonttoyota.com

January 24, 2013

Leo was very friendly to help us to search around the car. Once he discovered that I have spoke with a sale person, he changed his attitude and be very rude and reject to service me. That's day was my More

by Rabbit_94538
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo
January 18, 2013

My experience at obtaining a car loan and purchasing a vehicle was excellent in everyway. The sales associate listened to my particilar circumstances, gave me some valuable purchasing advice and ultima More

by Tomyeiras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Esfahani
Feb 11, 2013 -

Fremont Toyota responded

I am so glad to hear your experience at Fremont Toyota was excellent in every way! We pride ourselves on delivering detail-oriented and personalized sales to each and every guest. It is very nice to hear that we were able to exceed your expectations during you visit at our dealership. If you have any questions or concerns, feel free to contact us anytime. Sincerely, Robert Jordan, Marketing Director, robert@fremonttoyota.com

January 11, 2013

I bought a new vehicle from this dealership and got a aftermarket accessories added to the vehicle. After sometime I noticed an issue with the workmanship (a damage to the vehicle in the area where the a More

by aloksaraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aftermarket accessory installatin/ Customer experience team
December 31, 2012

Our service person was fabulous. He got my daughter's vehicle serviced during a heavy holiday time, so that she could return to college with a safe vehicle. Thank you! Michael even offerred to stay lat More

by 911Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Start
Feb 11, 2013 -

Fremont Toyota responded

Thank you for taking the time to write this excellent review! I’m so happy to hear you were pleased with our service and that your daughter was able to return to college in a safe vehicle. At Fremont Toyota, achieving high levels of customer satisfaction is our top priority. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope to see you again in the future! Best Regards, Robert Jordan, Marketing Director, robert@fremonttoyota.com

December 04, 2012

I have nothing but the best service and satisfaction with all of Fremont Toyota! the Dealership is clean,courteous,friendly,the employees from the parts department to the service department to the sales depa More

by G-ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2013 -

Fremont Toyota responded

I am very ecstatic to hear that you received nothing but the best service while at Fremont Toyota! It is important to us that our guests leave feeling fully satisfied so it’s great to know that we went beyond your expectations and provided you with such a memorable experience. We pride ourselves on being “courteous and friendly” and I’m glad you thought all our employees were very outstanding and welcoming. Feel free to call or stop by anytime if you have any other questions or comments. Sincerely, Robert Jordan, Marketing Director, robert@fremonttoyota.com

...
413
...