Fremont Toyota

Ob was very knowledgeable about the new 2021 Rav4 and was able to answer all my questions which made me confident & happy to make the purchase. I will highly recommend him to my family and friends. able to answer all my questions which made me confident & happy to make the purchase. I will highly recommend him to my family and friends. More

Raffi got me in and out of the dealership in about an hour and half! I let him know ahead of time that I don't want to spend too much time inside of a dealership due to the ongoing pandemic and he made s hour and half! I let him know ahead of time that I don't want to spend too much time inside of a dealership due to the ongoing pandemic and he made sure to help me speed things up, so I highly recommend Raffi. However, I will knock down one star for the experience at the dealership because there were too many other employees not wearing masks or wearing them incorrectly. Makes me nervous about having to go back if my car needs service. More

I brought my car in for service without having an appointment scheduled at 7am. The care was done by 8:30 which was much sooner than I was expecting with the amount of cars that also showed up at th appointment scheduled at 7am. The care was done by 8:30 which was much sooner than I was expecting with the amount of cars that also showed up at the same time. More

Found the car we wanted with Simon's help -- Simon was friendly and patient and a pleasure to work with. However we were very unimpressed with paperwork guy: when we balked at signing the arbitration clau friendly and patient and a pleasure to work with. However we were very unimpressed with paperwork guy: when we balked at signing the arbitration clause, he said that it was mandated by California law, and that the contract we were signing was printed by the California government. Both are FALSE. I'm not saying he was lying because maybe he didn't know better, but pushing the customer into signing an arbitration clause by providing false information is not acceptable. 5 stars for Simon who was great. But deduct 3 stars for the business guy providing misinformation. More

Very satisfied with dealership and Veer (salesperson). Found the truck that I was looking for, reasonable price, pleasure to work with Veer and finance staff. Found the truck that I was looking for, reasonable price, pleasure to work with Veer and finance staff. More

This dealership provided exceptional service by having my car ready when they said. Service person was very nice and kind. My car runs smoothly and I feel confident enough to go on a road trip. car ready when they said. Service person was very nice and kind. My car runs smoothly and I feel confident enough to go on a road trip. More

Good price, David was an excellent sales person.Process Good price, David was an excellent sales person. Process was long. We felt like the trade in offer wasn’t honest. Financing for cash purchase was Good price, David was an excellent sales person. Process was long. We felt like the trade in offer wasn’t honest. Financing for cash purchase was too long and shouldn’t have required a credit check. Also felt like we were hotboxed to try to up sell us on programs we had already declined. Was also a little turned off that we bought a car and didn’t get a full tank of gas. Not a big deal but was turned off and wondered what else was Skimped. Also whomever said “no mug” missed a big opportunity to have us feel good about the dealership. More

Got tired replaced. And brakes. Was a bit disappointed they didn’t even wash the tires or rims. Still had white goo all over the sidewalls if the tires and rims. I truthfully expected more. Had all, every they didn’t even wash the tires or rims. Still had white goo all over the sidewalls if the tires and rims. I truthfully expected more. Had all, every single service ever performed on the car done by fremont Toyota, and have Had my tires done before from you guys and they were at least washed after. Service managers have been great. More

Ritchell has been very helpful and accommodating, she caters to the needs of the client and not just to sell a product. I'm so glad that she was the one who has assisted me in buying my car! caters to the needs of the client and not just to sell a product. I'm so glad that she was the one who has assisted me in buying my car! More

Had a good experience at Toyota Fremont Service Department with my advisor Ramiro. Usually advisors look at the screen and try to push services on you, but with Ramiro, he pointed out wear on my ti Department with my advisor Ramiro. Usually advisors look at the screen and try to push services on you, but with Ramiro, he pointed out wear on my tires that indicated that I would need new tires soon. Yet, I never felt pushed to purchase tires from Toyota. He simply provided the best quote to compare with other tire places. I decided to get tires from Toyota later that same day and was happy to give Ramiro the business. Thanks Ramiro. More