Fremont Toyota

Raffi Hashemi was great, very helpful and got us what we really wanted. Very pleased with his customer service and experience. He exceeded our expectations. really wanted. Very pleased with his customer service and experience. He exceeded our expectations. More

Outstanding service as usual with Steve Sako!Steve goes Outstanding service as usual with Steve Sako! Steve goes above and beyond the service that he provides, always good with his time, and always advises Outstanding service as usual with Steve Sako! Steve goes above and beyond the service that he provides, always good with his time, and always advises necessary service that ones vehicle actually needs. Thank you Steve! More

The service manager was very responsive and helpful. However, the wait time is very long. I had an appointment at 11:30 am but it took more than three hours for a routine maintenance (oil change etc). T However, the wait time is very long. I had an appointment at 11:30 am but it took more than three hours for a routine maintenance (oil change etc). The chair in the lounge is very uncomfortable. It was a miserable day for me. More

Great service at Fremont Toyota. Mark Muth was my Assistant Service Manager and he has always been very professional and thorough. This will always be my choice for service. Thanks to Brian Cerefice Assistant Service Manager and he has always been very professional and thorough. This will always be my choice for service. Thanks to Brian Cerefice for his prompt inspection before the service also. All the Staff here is always great. More

I used to live in Foster City and still drove to service my car at the Fremont Toyota. Why? Because I get excellent service every time. From arrival to get service until the car is done, every one offer a g my car at the Fremont Toyota. Why? Because I get excellent service every time. From arrival to get service until the car is done, every one offer a great attitude and customer service. The rides to go home while the car is serviced is very convenient and efficient. Kudos to all employees, especially Mr. Ramiro Orozco, he embodies what excellent customer service is about! Thanks! More

Great service as usual, I always take my car here for service and they always take good care of it, this place is well recommended service and they always take good care of it, this place is well recommended More

Veer was excellent -- professional, respectful, and direct. In an industry with so much "bait and switch", he was truthful and transparent. A good experience. Thanks! direct. In an industry with so much "bait and switch", he was truthful and transparent. A good experience. Thanks! More

Kuldeep is very supportive in finding my right car have knowledge for every thing I wish him good luck at Toyota he is asset for Toyota knowledge for every thing I wish him good luck at Toyota he is asset for Toyota More

1. My vehicle #1 performs ok after oil change. Did not get a curtesy car wash. 2. My vehicle #2 is ok after oil change. Didn't experience anything wrong. It just took over 2 hours to do an oil change whe get a curtesy car wash. 2. My vehicle #2 is ok after oil change. Didn't experience anything wrong. It just took over 2 hours to do an oil change when the business was slow (The service adviser told me they are slow). Funny thing is that the service adviser (Philip) called me (don't understand why he called me instead of coming over to the guest rest area where I was waiting and he knew I was there)and said the car is ready after around 1 hour and 30 min(which is what he promised it'll be done between 1 to 1 and a half.) When I came over to his office. It's not really ready. I was told to wait for just another 5 to 10 min. And I waited for another 30 to 40 min. And I was told the service people had a temporary shutdown. So in general, it was an odd experience. This is why I give 3 stars. I normally give 5 stars. More

Quality of work is good but the over all experience was unsatisfactory due to excessive wait times, steep charges for routine work, and generally disorganized workforce. unsatisfactory due to excessive wait times, steep charges for routine work, and generally disorganized workforce. More